1 Still Hopes Dr, West Columbia, SC 29169, United States
I can’t say enough good things about Still Hopes Sanders Rehab! They have been a blessing to our family. My 94 year old grandmother was here 6 years ago for a broken femur and made miraculous recovery. She was here this time with multiple sacral fractures and pelvic fractures after a fall. We didn’t think she would walk again. She is walking! They take absolutely excellent care of her and she loves it there. We are prayerful she can stay at Still Hopes permanently. Thank you to this wonderful establishment. Every single person that is part of her care team goes way above and beyond! They truly care about their patients and want to reach their goals!
Read More ReviewsI can’t say enough good things about Still Hopes Sanders Rehab! They have been a blessing to our family. My 94 year old grandmother was here 6 years ago for a broken femur and made miraculous recovery. She was here this time with multiple sacral fractures and pelvic fractures after a fall. We didn’t think she would walk again. She is walking! They take absolutely excellent care of her and she loves it there. We are prayerful she can stay at Still Hopes permanently. Thank you to this wonderful establishment. Every single person that is part of her care team goes way above and beyond! They truly care about their patients and want to reach their goals!
The best of the best. Being an EMT I have been in and out of all the area rehabilitation units, retirement, tndependent and assisted living facilities. Still Hopes is by far the best of the best, nothing else even comes close to what Still Hopes is. The staff genuinely care, the organization taka pride in being the best of the best. Clean, maintained, friendly and best of all has an onsite chapel, wellness center with heated pool and more!
This is a wonderful community. My parents live here and it is exactly what they needed. The staff is very caring and goes above and beyond to help residents and their families. Residents are very welcoming and friendly. The food and amenities are excellent and the variety and number of activities available for residents is outstanding. The facilities on campus are very well maintained and the architecture, decor and grounds are all very attractive. Our family enjoys gathering here to visit. Highly recommend and definitely worth checking out for yourself.
My husband and I love living at Still Hopes. We feel at home with the other residents and our caring staff, and together we create a real family atmosphere. We are in our ninth year here, and we are offered many activities and exercise programs. The facility Is both pretty and clean, and the grounds are beautiful. Moreover, we have felt we are in a safe place during Covid-19. We also are well-fed with delicious food and are offered a number of entertaining options, now all of them within the safety regulations of the pandemic. For us it is like living in a resort!
My mother was in rehab at Still Hopes a few years ago which greatly influenced our decision to choose their assisted living apartments when she could no longer stay in her home. She had a beautiful apartment, but that is about the only good thing I can say about the year she was there. The majority of the CNAs who work there were truly concerned with helping my mother as much as they could. That being said, it was a constant battle over what they were "allowed" to do. I was constantly being told "we're not allowed to do that" or "you have to have orders for us to do that". I can understand the need to adhere to regulations but there was almost never any willingness to help resolve the issue. I was left with trying to find solutions that fit within their guidelines. Still Hopes has a sizable entry fee which we were told would mean that as her needs increased, they would have a place for her in the medical units. Mid-May my mom's issues with some foot lesions worsened and I got a call that 1) she could no longer stay in assisted living 2) she had to move within 14 days 3) there was not a room for her at Still Hopes. This call was from the head of nursing whom I have found to be the lest helpful health care worker I have even dealt with. On more than one occasion I have either cut short a conversation with her or not answered her call because of her rudeness. I did pass along my complaints to management. The last I heard, this nurse was given a promotion. And that says tons about the corporate/management culture of Greenway at Still Hopes. I realize that there are a finite number of skilled nursing beds available and, perhaps it was unfortunate timing for my mom, but there was no offer of any help in trying to figure out a solution for my mother. All I heard were crickets. Additionally, the year my mother was there, she constantly complained about the food - no seasonings, small portions, lukewarm, etc. I know from emails I received from Still Hopes that they have a severe problem in food service staffing. So it seems the residents end up getting the bad end of that situation. In summary - please don't waste thousands of dollars on this place. It is pretty, but you can find much better help elsewhere for a lot less money.
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