800 Fort Union Blvd, Midvale, UT 84047, United States
NO STARS....We have had terrible experiences with this company. First at Atria in Lakewood, Colorado. Moved our mother to Pine Grove Crossing in Parker, Colorado and then Stellar bought them. They spend money to make the facility look nice for sales, but do nothing for staffing or training. We met with management on several occasions to voice concerns, but nothing would change. We found staff members sleeping in our mom's bed during the day. Too many stories to tell here. Do not use Ovation Hospice (Stellar owned) either.
Read More ReviewsNO STARS....We have had terrible experiences with this company. First at Atria in Lakewood, Colorado. Moved our mother to Pine Grove Crossing in Parker, Colorado and then Stellar bought them. They spend money to make the facility look nice for sales, but do nothing for staffing or training. We met with management on several occasions to voice concerns, but nothing would change. We found staff members sleeping in our mom's bed during the day. Too many stories to tell here. Do not use Ovation Hospice (Stellar owned) either.
I have been the Life Enrichment Director in my community for 7 years before Stellar took over & I can honestly say this has been the smoothest transition we've had! Stellar was SO welcoming, accommodating & helpful to everyone including all residents, their families & made staff feel important, heard & encouraged! They came in as a team & worked tirelessly to make sure we had what we needed; their team spirit definitely shows already & I am so excited for this journey with Stellar!
I've had the pleasure to work with Stellar Living as a vendor partner at multiple communities and I've always been impressed with their professionalism, responsiveness and how they go above and beyond to ensure success in all that they do. They show great commitment to top notch customer service and fantastic engagement. Everyone on the Stellar culinary and dining teams have been a pleasure to work with!
Everyone that I’ve worked with from Stellar is kind, compassionate, and wonderful. I believe Chelsie Ring - my main contact - is a perfect example of the goals that Stellar strives for. She in intelligent and helpful and has made every interaction great. Thank you Chelsie!!
The Palms in Sun City Az. lived at the palms for 11 months and along with the rest of the residents all that was complained about was the food. People were warm and friendly, apartments were very large and comfortable. Staff would listen to residents but action was nearly evaporated. Activities were outstanding and veterans were honored. However getting your picture mounted took many months. The food got so bad that for 5k / month reminded me of the slop we got on a ship when running out of food from and extended deployment. So out we moved to a facility in Colorado that knows how to feed us old folks. Bruce Robinson USN. Retired
