405 Folse St, Harahan, LA 70123, United States
Physical therapy is wonderful and the staff really care and are the greatest. As far as the treatment of the nurses aides or tects there's a lot to be said. Such as life there is the good and the bad some tects are caring and conscientious and attentive. Butt, on the other hand some are mean common mentally abusive and prejudice. I have had some bad treatment. I have my favorites of course. At the present time I would like to speak very highly of desiree, nurses aide v and Jay. These three ladies deserve a raise. Unfortunately, St Joseph is bad understaffed. My highest score would be a 3. I would also like to speak highly of the supervisor of the upstairs activities. But come I'm so glad to be home now. .
Read More ReviewsPhysical therapy is wonderful and the staff really care and are the greatest. As far as the treatment of the nurses aides or tects there's a lot to be said. Such as life there is the good and the bad some tects are caring and conscientious and attentive. Butt, on the other hand some are mean common mentally abusive and prejudice. I have had some bad treatment. I have my favorites of course. At the present time I would like to speak very highly of desiree, nurses aide v and Jay. These three ladies deserve a raise. Unfortunately, St Joseph is bad understaffed. My highest score would be a 3. I would also like to speak highly of the supervisor of the upstairs activities. But come I'm so glad to be home now. .
If you are in the position of many families these days, and are scrambling to find a nursing home for your loved one, please read this full review. I am writing this not to be vindictive against the staff, but to warn other people. Staff, from the administration to nurses to CNAs to social work, absolutely DOES NOT CARE. You will be on your own to advocate for your loved one. The only sincerely kind people working there are the therapists, dietary aides, and maybe 1 nurse. If others care about anything, it's about not getting in trouble. Which is why they lied to our faces to avoid taking responsibility for their mistakes. I suppose they felt they could get away with it, because our family member, like so many others, was unable to tell us the truth. We knew they were lying. But again, we had no choice and nowhere else for our loved one to go. We were worried that if we spoke up, our family member would be mistreated even more. Of course, all nursing homes are understaffed. It is a very difficult job. So, my family did everything we could to be respectful, empathetic, and understanding. THIS MADE NO DIFFERENCE in our loved one's care. We didn't expect our loved one's care to be amazing! Again, we were aware of the limitations the nursing staff had. We just expected people would at least try to do their job. Clean feces off of the floor within 10-12 hours. Provide water to drink on a regular basis. Call us immediately after incidents happened. Unfortunately, this was not the case. Complaints and concerns were met with "they'll be fine" or "well that's just the way it is" or "don't worry we won't hurt them" or "sorry I was dealing with too many other things." DESPITE ALL OF THIS, I showed up with kindness. But if I said thank you, I was met with a stone face and no response. In fact, I was talked down to. If I tried to be considerate, I was met with total disrespect. You can't know what someone else is going through until you walk a mile in their shoes. So every time I showed up, I tried to give the staff the benefit of the doubt. That went completely unnoticed. They couldn't care less. And now, my biggest questions are to the staff. If they ever read this. Or if the "owner" reads this. Why are you doing this job? Do you sleep well at night after leaving people in soiled linens and rooms for HOURS when you could've put your phone down and helped them? Do you get some kind of thrill when you lie to families? WE NEVER BELIEVED YOU. We saw through it all. Do you feel good in your heart, when you insult and fuss at individuals who cannot help their symptoms and challenges....is it because you think it doesn't matter? They won't care because they can't talk back? They are still people who deserve basic respect. And if you think it doesn't matter you are WRONG. MY LOVED ONE WAS SCARED AND IN TEARS, BEGGING ME TO TAKE THEM OUT. Sadly, we'll never know what happened. Where is your humanity? Where is your honor? WHERE IS YOUR COMPASSION? Please stop, and please go work anywhere else. Stop hurting people. Not only are we watching our loved one mentally and physically deteriorate, we are also being thrown into the impossible task of caring for every aspect of their lives with little time, knowledge, or resources. KINDNESS IS FREE.
This place treated my mother terribly. They threw on a dipper and said ring for the nurse when the diaper is full. My mother is not incontinent. She did ring the bell though for something else and no one came till the next day. It took 24 hours to get her out because they do what they can to keep you once you’re there. I had to go back there and get some medicine that was supposed to have been sent back with my mother but it wasn’t. So, I called ahead to find out if i could pick this up for her and if it could be ready for me. No one answered so i just drove anyways. I get there and no one knows anything. I got passed around from one window to the next. I remember the nurses station, where the two nurses wouldn’t even acknowledge me. Maybe it was there dinner break because they were not working. My mother begged that no matter what she would never have to go back to St,Joseph’s. She said she’d rather die than return to that hell.
I love everything about St. Joseph. I have lived here for 3 years, and a few things I love are the activities, puzzles, my friends and the staff. The staff are very friendly and kind and they help me everyday. A few of my favorite staff members are Sheila, Kennette, Kendra, nurses and CNAs. This is my 3rd nursing home I have been in, and by far my favorite.
The therapy team was great. My uncle is blessed, stronger and is now home after a skilled stay. The nurses have big hearts and helped him every step of the way.
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