601 Holy Trinity Dr, Covington, LA 70433, United States
this place just wants money! accepted my mom after my 9,700 dollars I gave them. 4 days later oh she is too much we can’t handle her. pretty much kicked her out which I don’t even think is legal and then didn’t refund me bc even though she wasn’t there but her stuff was and I wasn’t able to get her moved out 2 weeks after I just put her in until I hired someone. they put her in a mental hospital and the medical professionals released her saying she is fine and able to live alone but they wouldn’t take her. now surprise surprise I get like 500 bucks back!
Read More Reviewsthis place just wants money! accepted my mom after my 9,700 dollars I gave them. 4 days later oh she is too much we can’t handle her. pretty much kicked her out which I don’t even think is legal and then didn’t refund me bc even though she wasn’t there but her stuff was and I wasn’t able to get her moved out 2 weeks after I just put her in until I hired someone. they put her in a mental hospital and the medical professionals released her saying she is fine and able to live alone but they wouldn’t take her. now surprise surprise I get like 500 bucks back!
Beautiful facility and always clean; major drawback is that the hallways are very long. Mail mostly on time, and facility memos are kept current and placed in individual cubbies; there are a plethora of activities to keep residents busy! Ancillary staff is very friendly except for one or two helping serve in the dining room. Kandise, the Director of Nursing, is wonderful and keeps a watchful eye over the nursing staff. The nurse practitioner, Kayleigh, is also an asset to the facility. The quality and portions of the food has declined over the past 6 months, and the burgers from the grill are dry and tough; those with dentures may have trouble with those. I witnessed residents in 'assisted living' not receive food because they awaken too late or need assistance filling out the "confusing" menu. For the most part, this is a nice facility, and the residents are wonderful with one another.
Visiting my dad. Staff are very warm and welcoming. This place is very nice and feels like home. Happy my dad is here. Definitely would recommend for your loved one’s.
Moved my mother-in-law from independent living to assisted. Within 1 month the family has been badgered by their management insisting she be moved to memory care. Toured memory care facility and absolutely horrible depressing place. This place is just out to get whatever money they can. Short-staffed. They insisted to us that she would have all the help she needed in assisted living. They didn’t even give her a chance! I’d think twice if you plan sending loved one here!
The staff are extremely friendly and helpful. My grandmother has been well taken care of and genuinely enjoys the food which is saying a lot coming from a New Orleans native. There are always fun activities for the residents and the staff works hard to ensure that there is a variety of entertainment.
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