1500 Sawmill Rd, Raleigh, NC 27615, United States
A wonderful place to recommend for a parent or yourself. Knowledgeable staff. Good social workers. Safe environment. The staff at Home Instead recommended Springmoor. The Springmoor staff and Home Instead worked well together with the move in and continue to provide care for my mother. Both are wonderful companies
Read More ReviewsA wonderful place to recommend for a parent or yourself. Knowledgeable staff. Good social workers. Safe environment. The staff at Home Instead recommended Springmoor. The Springmoor staff and Home Instead worked well together with the move in and continue to provide care for my mother. Both are wonderful companies
I had a very good friend live there for a few years. The staff was always pleasant and courteous. I saw no neglect of any kind. There were many activities for them to do. All the staff treated my friends always with kindness and support. I would love to stay there when I reach of age, because how much they loved it there up to the very end of their lives. RIP Mr. and Mrs. Begore you are missed.
My mother was in the health center for a week before she passed. The nurses are all very caring and polite. However, the assistants are not so. Actually saw one throw her arms in the air and say Lord help us! when she was sent to retrieve a lift for my mother to use the toilet in her room. The staff at the front desk needs a few classes in how to talk to visitors. One told me that I needed to tell her I'd already signed in (I just had) because "this is second shift...this ain't first shift". Seriously? People coming to SHC are in a bad state usually visiting a sick or dying loved one and this is how they are greeted? Another one was worse but it'd take too long to address here.
My grandma has lived there for years. I've never heard any complaint from her about the place. It's always clean, the maintenance crew does a great job. I think the only problem she's had was one mouse in the kitchen, which I helped her with because all they gave her was a glue trap. Which worked, but I had to use veggie oil to free it and release it afterwards, lol. Also, I wouldn't know much about this, but I hear it's ridiculously expensive. Nice place, though.
Independent living is great and my father had a beautiful apartment there in South Village- great maintenance staff, wonderful dining area and staff, beautiful facilities and lovely residents. But if your parent has dementia, which he had early stages of that were clear from a cognitive test they administered to him, a test which my sister and I did not see until after he moved in to Independent Living, please educate yourself about what the long term will look like for them and ask to take a tour of the health center. He had some really nice years in South Village, which we all enjoyed, but it was very harsh and confusing for him when they no longer allowed him to live in his apartment and he was suddenly in a shared room at the health center during lockdown. Also read Being Mortal by Atul Gawande.
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