1280 Albany Post Rd, Croton-On-Hudson, NY 10520, United States
I was at SkyView for 5 months. SkyView is not a perfect place, but overwhelmingly I was treated with kindness, respect. and the right care especially from the second floor nursing and CNA staff. They gave me hope when I had very little of that, the physical therapy staff took took me from a place where I was unable to sit up in bed to walking with and without a walker, forever grateful for the good things I received while being a patient there
Read More ReviewsI was at SkyView for 5 months. SkyView is not a perfect place, but overwhelmingly I was treated with kindness, respect. and the right care especially from the second floor nursing and CNA staff. They gave me hope when I had very little of that, the physical therapy staff took took me from a place where I was unable to sit up in bed to walking with and without a walker, forever grateful for the good things I received while being a patient there
SKYVIEW has to be the best rehabilitation/nursing facility in westchester and metro area , over the last several years I was a patient there and have seen nothing but good things but I really noticed a huge change in late 2023-24 when I was as a patient there I b live the majorly charge in the facility is due to one special employee who has seem to transform a good facility to a top notched well oiled machine she is Kimberly Pustai ( Carry) she has to be the facility s major asset with her guiding expertise and flawless work ethics I felt as if I was home under her care and guidance of the facility she runs skyview and her nursing staff like a Captain runs his ship I fear to think without her at the helm things wouldn’t be as special as they are today I am so happy I had returned to your facility to experience the change with Kimberly in the drivers seat I wish to thank you for the great change and the great treatment I had received my last stay here Kimberly is very special and takes the time to get her job done you have a one of a kind nursing director Thank you for a stress free stay when my life was upside down. BRAVO ZULU:
I would like to emphasize that 99% of our experience with Skyview was BRILLIANT. My dad is not an easy patient and he was well cared for for about 90 days. The team accommodated his finicky eating habits and all therapists were kind and patient. I appreciated the transparency re COVID including testing and mask policies and never felt "in danger" despite there being COVID cases in the building from time to time. Everything was 5 stars UNTIL JUST AS WE WERE ABOUT TO PULL OUT OF THE PARKING LOT AT DISCHARGE. At the entrance a staffer ran up to me asking if I had put a Skyview wheelchair into my trunk. I suppose that from afar she saw me fold a cart that I used to transfer my dad's belongings to the car, and when she said what she said, I was aghast. I replied that had not put a wheelchair into the car and the staffer requested that I open the trunk so she could "make sure." I did and she sheepishly said, "we just lose so many of them." If there is a concern regarding lost inventory of wheelchairs, I recommend your staff assist patients out of the building at discharge to ensure equipment isn't removed from the facility. Accusing otherwise satisfied clients and families of stealing wheelchairs isn't the best approach to managing this issue. TO THE REST OF THE STAFF, we are grateful to you for your care of my dad in our time of need. It was a pleasure to visit him in such a beautiful place. Thank you.
I am writing to share my mother’s deeply troubling experience during her recent stay at Skyview Rehab. It is my hope that by detailing her ordeal, I can help other families make informed decisions when choosing a care facility. My mother was admitted after suffering a serious fall that resulted in broken ribs, a broken collarbone, and a fractured neck. Unfortunately, her experience at Skyview Rehab was nothing short of a nightmare from the moment she arrived. Upon entering, we were greeted by a lobby that felt deceptive, as the elevators had sticky floors and an unpleasant smell. On the 5th floor, the corridors were poorly maintained, resembling a scene from a horror movie. The carpets were old, the windows were filthy, and her room was antiquated, with a bed that seemed more suited for a child. The lack of cleanliness extended beyond her room to common areas and family rooms, which were dirty and unhygienic. I observed clients left unattended in hallways for extended periods, which I found deeply concerning. The staff’s attitude was alarming as well; they were unfriendly and unresponsive. For instance, my mother’s roommate, a 100-year-old woman, required assistance with eating. It took an hour for staff to respond, prompting us to step in and help. On another occasion, I witnessed a woman ring her call bell and wait 35 minutes without assistance. My mother’s physical therapy was disorganized, with no clear schedule for sessions. On a day when she needed help, it took far too long for anyone to come to her aid. Despite her distress, we faced intimidation when attempting to remove her from the facility, with threats regarding future therapy recommendations. The medical care was equally inadequate. The doctor we encountered seemed unfamiliar with my mother’s condition and needs. Additionally, the food quality was poor, with no alternatives offered, leading to my mother’s complaints being dismissed with an indifferent “it’s this or nothing.” After three weeks, we observed significant changes in my mother’s well-being. She was dehydrated, losing thirty pounds, and eventually required emergency surgery for an inflamed gallbladder. When we called an ambulance, the doctor attempted to convince us to leave her belongings behind, which only added to our distress. Upon arriving at White Plains Hospital, we learned just how serious her condition had become. Thankfully, she is now recovering, but the emotional and physical toll of her experience at Skyview is lasting. I feel compelled to share this account to prevent other families from experiencing what we went through. I plan to contact the Health Department regarding the unsanitary conditions and the lack of proper care at Skyview Rehab. Thank you for your attention to these serious matters. I hope changes are made to ensure better care for future residents.
Unfortunately last edit here** My grandmother was brought here after recieving hip surgery but other then that was in good health for her age. A couple months into her stay at this facility we got a call out of the blue one day telling our family we needed to rush to the hospital to say goodbye to my Grandmother. This was very out of the blue apparently she developed sepsis and pneumonia. Please be careful where you place ypur loved ones and who you trust to properly care for them. ** edit 9/11/22*** The owner has replied that the mask mandate is 2 years and above when my family went to visit my grandmother my daughter, under 2, was told she needed to mask up to enter. The NYS law is 2 years and above so your reply is utter bull. The issue here is clearly your establishment's policy or your staff lack of knowledge on it. **ORIGINAL REVIEW** My family tried visiting my grandmother. No where on their website does it state that a 1 year old child is required to wear a mask, I checked . NY law states 2 years old mask requirement. They drove 2 hours to be rudely told that my 20 month old was required to mask up and get a covid test. I was ok with the nose swab test but I've only heard of 2 and above for mask usage and I would love for any staff of this nursing home to explain to me how a parent would keep a mask on a 12 month old BABY (since their policy is a year and above). My mother had to stay with my poor baby waiting in the car so the rest of our family could visit, as they drove a long way. Very disappointing, especially because young children can be such a joy in this type of enviorment. If my daughter was not currently ruled by impluse due to her young age she may have understood to keep a mask on but she would have immediately ripped it off because clearly she is too young to understand. I think whoever makes these policies needs to reevaluate the behavioral level of a one year old to understand how absolutely ridiculous this policy is.
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