17607 91st Ave E, Puyallup, WA 98375, United States
Our Mom was at Silvercreek at Bonaventure for three years. She needed assistance and help with daily living and the staff and management at Silvercreek really came through. No facility is perfect but my “litmus test “is a great attitude exhibited by staff,and consistent and applied compassion:both were lovingly given to my Mom. The facility cannot do it alone and families need to work in coordination with staff to maximize your loved one’s time spent at Silvercreek. Mom eventually went in to hospice and passed peacefully in her sleep. She was blessed that Marie and Ernst,and her aides were there to comfort her on this journey.
Read More ReviewsOur Mom was at Silvercreek at Bonaventure for three years. She needed assistance and help with daily living and the staff and management at Silvercreek really came through. No facility is perfect but my “litmus test “is a great attitude exhibited by staff,and consistent and applied compassion:both were lovingly given to my Mom. The facility cannot do it alone and families need to work in coordination with staff to maximize your loved one’s time spent at Silvercreek. Mom eventually went in to hospice and passed peacefully in her sleep. She was blessed that Marie and Ernst,and her aides were there to comfort her on this journey.
My mother lived here for four and a half years. Knowing she was safe and cared for gave us such peace of mind. We have always been so pleased with the attention she received. Thank you for taking great care of my mom.
Update as of November 2023. This place has made an amazing turn around. The management has changed and they care about the people living there. The food has drastically improved as well as the staff plans many events and takes the residents on field trips to lots of fun places. Marie previously one of the care givers, has been promoted to run the place. I believe she will do a fantastic job as she genuinely cares about the residents. Past Review July 2022 … My mother-in-law has lived there for 16 months. She has to wait in the dining area for up to an hour to get her meals that are often cold or pizza that has been ordered out. They often don’t have enough staff to serve the food so the management or med techs end up serving the food . I would not recommend this place to anyone.
My mother lives at Silver Creek and has been there for two years. The staff there is always happy, helpful and good to the residents. I would like to mention Marie as one of the most helpful. She always takes the time to call us, speak to us and inform us about moms needs and or medical concerns. We are so grateful for her! Vicki Fry
Update: there have been some major changes over the past 6 months. The staff are more engaged, excited to do fun things with the residents. I changed my 1 star review to 4. Marie took over recently and it's remarkable how the team is all pulling together. Old review: This place needs some serious help. There are good things but the bad outweigh the good exponentially. Cold food or no food, not enough staff, or staff don't stay. 90 minute wait for residents to order food. Medication issues. People seem like they are so willing to help but seems their hands are tied and can't. The front door does not have an outgoing handicap opener so if there is an emergency the residents would have a horrible time getting out safely. Corporate has been notified as well as everyone who would listen at this location.
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