1949 E West Pkwy, Fleming Island, FL 32003, United States
I am so very happy we found Seagrass Village in Fleming Island for my sister. I see her almost every day and upon entering the building everything is always so clean and fresh. The employees are always cheerful and friendly. My sister especially loves the food. They have an awesome chef and my sister and I call him "Top Chef". The dinning room always looks beautiful and inviting. Our compliments to all the staff. I would like to add that we had a very pleasant experience when signing my sister up to make Seagrass her new home. You are all doing at fantastic job.
Read More ReviewsI am so very happy we found Seagrass Village in Fleming Island for my sister. I see her almost every day and upon entering the building everything is always so clean and fresh. The employees are always cheerful and friendly. My sister especially loves the food. They have an awesome chef and my sister and I call him "Top Chef". The dinning room always looks beautiful and inviting. Our compliments to all the staff. I would like to add that we had a very pleasant experience when signing my sister up to make Seagrass her new home. You are all doing at fantastic job.
I recently toured at this beautiful facility with my grandmother, as she will be ready for assisted living with in the next few months. Seagrass was our 3rd stop and was our final. The managers, and staff were so warm and welcoming. I know my grandmother will be very well taken care of here. I was able to speak to other residents during my tour and they gave such positive feedback really making me confident of my decision ~Blessings
Loved one lived in independent residence and she had a really great experience for two years. Staff were incredible especially thru the pandemic. Loved one took a turn for the worse and we had to place her into memory care. In the beginning she did fine but as she declined she was really left with little help. We had to ask staff to shower her, she spent allot of time laying in bed, her bathroom was always filthy, she fell quite a few times and she never got the level of care we expected her to get in memory care. The staff were all nice except for one. The memory care rooms are too big and having a private bathroom seems ideal but it really isn’t. Moved loved one to another memory care home in the area that only has 6 residents and she is getting amazing, amazing care and love. We feel her care was neglected at Seagrass for the level of care she needed but wasn’t getting. There should be one staff member for every 3-4 residents and they should be rotating between those residents offering one on one care.
I am beyond impressed with Seagrass. The staff there was so incredibly helpful during a time of transition for my mother. They have made our entire family feel as though we are now part of their family. Linda was extremely helpful in helping my mom get a room that suited her needs. Every person who works there from the chef (who makes incredible meals!!), to the Activity Director Kristi who asked my mom what groups/activities she is interested in to the maintenance team we are truly so thankful!
Pros: beautiful facility, lots of activities available, good care. Cons: dining is not quite what they advertise. The food is good, when you finally get it, but they often run out of items & take away items that they previously carried ( keep cutting back on many residents’ favorites). On weekends residents can wait up to over an hour for their food. Also on weekends staffing is limited so especially in the evenings residents will have to wait a while while others emergencies are being attended to. It seems that their budget doesn’t quite match their advertised quality in all areas.
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