35-15 Parsons Blvd, Flushing, NY 11354, United States
Visited Sapphire and I must say. The facility is very welcoming and professional. All the staff members were very polite and cheerful. Also very maintained which is a HUGE plus in my opinion especially if a loved one is living there. Rehab is on point with their patients and recreation is very active with their events. Highly recommended
Read More ReviewsVisited Sapphire and I must say. The facility is very welcoming and professional. All the staff members were very polite and cheerful. Also very maintained which is a HUGE plus in my opinion especially if a loved one is living there. Rehab is on point with their patients and recreation is very active with their events. Highly recommended
Sapphire is a great rehab facility. My mother was just admitted for rehab yesterday, and so far, everyone I’ve met there has been completely professional, flexible, and kind. They’ve been on top of everything we needed and provided clear explanations for everything they were doing. I’m very satisfied and hopeful that the days ahead will continue in the same positive way.
My mom has been at Sapphire for 7 years and she is now at the end of life and I am so grateful that she is under the 4th floor care at Sapphire. The team is amazing and go above and beyond everyday from the Deanna the tech to the nurses Fredrickka and Olga!! They are true heroes and god bless them!!
All the staffs in Sapphire are very caring, professional and helpful. The place is very clean. Ian & David from Nursing and Bridgett from Admissions were so helpful and very kind! I highly recommend this facility for your loved ones!!!
Because the family members only learned here that this nursing home often arbitrarily changed the time of key patient examinations without the consent of the patients and their families, delaying the best treatment time for the patients and causing irreversible effects on the patients. The staff or management of the nursing home did not follow the doctor's orders and nursing standards, resulting in the elderly being unable to undergo routine examinations on time. The nursing home failed to fulfill its reasonable duty of care (direct negligence in diet management, medical arrangements, etc.); the elderly suffered delayed illness, causing physical or psychological harm to the elderly. The nursing home signed a service contract or admission agreement with the elderly or their families/guardians, which included nursing standards, notification obligations, and how to arrange medical examinations, but they did not comply with the regulations. New York nursing homes have regulations that clearly stipulate the nursing home's obligation to inform residents, the nursing home's disregard for medical orders, and the unauthorized adjustment of patient examination arrangements without notifying family members, and the serious lack of compliant communication and records.
