14552 W Parkwood Dr, Surprise, AZ 85374, United States
Rock Creek definitely " Rocks" . I am leaving this reviews what I observed during my short visit there ,which was for employment ' s purpose. All I can say are positive things about this place. From the cleanliness of this community which is top notch, the front desk staff is welcoming and, corteous. Residents appeared to be happy and, well taken care from what I could see. Cindy was great , pleasant and knowledgeable.
Read More ReviewsRock Creek definitely " Rocks" . I am leaving this reviews what I observed during my short visit there ,which was for employment ' s purpose. All I can say are positive things about this place. From the cleanliness of this community which is top notch, the front desk staff is welcoming and, corteous. Residents appeared to be happy and, well taken care from what I could see. Cindy was great , pleasant and knowledgeable.
After my father was discharged from the hospital this was the only place that would accept him and I was thankful for that. The day he moved in was terrible. They put him in a shared room and the room smelled like urine. The dinner they served a scoop of chicken salad with 2 pieces of tomato and cucumber. After dinner my father didn’t feel well so my mother went to get a nurse. When they didn’t come I went to get them. Upon checking my father’s vitals they immediately called 911. His blood pressure was so low, he was grey and ice cold. Thank God we were there for him otherwise if they put him in his room he would have died. This was a blessing in disguise. We moved my father out and was able to get him into a beautiful memory care facility where he is thriving (as best as you can with dementia) has his own room and wonderful care
Our loved one has been a resident at Rock Creek Memory Care Community for 2 years. We have been pleased with his care during this time & have found the entire staff dedicated to providing the best possible care, safe environment, activities, & response to not only our loved one’s needs but also to our family. The picture shows what an awesome job everyone on the staff did yesterday to celebrate Father’s Day with a special luncheon for residents & their families.
Rock Creek is simply an amazing place to help the patients and the families of those affected with the Alzheimer's. From morning until night the staff is so living and attentive to the residence. There are activities scheduled for everyday. The medical team is very competent and communicates very well. You will not find a cleaner facility that has an amazing management team and support staff.
Providing care for those with memory issues is difficult. Rock Creek in Surprise makes that difficulty easier. My father had a traumatic brain injury while at work and fully dependent on others for his care. He lived at 3 facilities prior to coming to Rock Creek and Rock Creek is by far the best facility of them all. All of the employees show love and support and it is truly amazing. The facilities previous to Rock Creek left my father in the room all the time. Rock Creek brings him out for meals and other social events to associate with the other residents, which I believe has helped him to become happier and less lonely. I have also seem improvements in his condition, not previous seen before at the other care facilities. All of the staff is great, however, I must commend Genesis for her incredible customer service. She is always such a joy to speak with and is always upbeat and happy. Thanks for being awesome and always heping, Genesis!
More Senior Care near Surprise, Arizona
