5354 W 62nd St, Indianapolis, IN 46268, United States
If I could rate this facility a 0 is what it deserves. So disappointing how the healthcare(rehab) has gone down. I chose this facility for my mom rehab based on old(very old) experience which I should have done my research because had I done it she would not have been there. She was without heat for a week, staff made promises to get it fixed only worked for a few days. They did not attend to her as it was part of her care plan. They allowed her to lay in bed 24/7 which caused health issues which resulted back to hosp stay. They allowed her room did not get cleaned only emptied trash. I had to clean and sweep myself. The icing on the cake was she could not feed herself due to issues she was having with her hands and fingers so she basically was not eating. This isn’t half the issues she experienced during her stay. All these issues and more were addressed to the care team during our meeting and made promises to fix them. None were fixed. This facility was very disappointing and for those reasons I removed my mom to a much better facility. I would definitely not recommend this facility.
Read More ReviewsIf I could rate this facility a 0 is what it deserves. So disappointing how the healthcare(rehab) has gone down. I chose this facility for my mom rehab based on old(very old) experience which I should have done my research because had I done it she would not have been there. She was without heat for a week, staff made promises to get it fixed only worked for a few days. They did not attend to her as it was part of her care plan. They allowed her to lay in bed 24/7 which caused health issues which resulted back to hosp stay. They allowed her room did not get cleaned only emptied trash. I had to clean and sweep myself. The icing on the cake was she could not feed herself due to issues she was having with her hands and fingers so she basically was not eating. This isn’t half the issues she experienced during her stay. All these issues and more were addressed to the care team during our meeting and made promises to fix them. None were fixed. This facility was very disappointing and for those reasons I removed my mom to a much better facility. I would definitely not recommend this facility.
Generally I would leave a positive review but I more than agree with other reviews left here. My concern started with the aesthetics of the place. The bathrooms as a visitor were filthy, they were in the mist of replacing wallpaper that I’m certain had black mold under it. The nurses when asked a question acted put out - as if we were bothering them when asking about my brothers care. While he was there he developed an infection which can be detrimental to a diabetic. He didn’t feel ‘right’ and asked to go to the hospital- they refused. The rehab facility had a great reputation YEARS ago, but I would caution any one looking to receive care there. Less than one star review- wishing the could be and should be turned in to the Health Dept.
My parents are here. Regarding the nursing home, please stay on top of things. Although they were negligent and my father received a 3rd-degree burn, they quickly rectified the problem and notified the State. Outside of that incident, they treat my father well. Should the facility hire more help? Yes
As a contractor, I would leave a zero star rating but google does not allow for it. Below is the reason. My company worked for this facility for about a week and then after the job was complete it took their management group (Oakdale Property Management) over 120 days to pay the bill. They only paid after I threated them with a law suit of which I was ready to do. If you are a contractor, you have been warned!!
This place is horrible. When looking into this place for my mom, everything that was told to me was a bold-faced lie. We were told how wonderful the dining and food was, rent would not be raised. We were shown nice clean show apartments, told how nice the community was and that good stuff. Here's what was not told to us. The heating and air goes out constantly. My mom has gone as long as 3 weeks without heat. They don't really fix anything they just put a bandaid on was broken. The whole facility is antiquated. The building/apartments/rehab, has pests, ROACHES and MICE. I've had to call maintenance several times concerning seeing roaches in my mom's unit. I was lied to constantly. My mom was in her apartment less than 6 months and was sent a letter that her rent was going up $194. I could go on and on about this nightmare of a place. It is the worst disappointment EVER! These people in administration, corporate, and owners get away with ripping off these elderly residents because the residents have nowhere to go and no one really visits them. It is pathetic!
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