1675 Main St, Lancaster, MA 01523, United States
When a loved one has to go into a nursing home for long term care or short term rehab it’s a difficult choice. My husband recently chose River Terrace for the sole reason that it was the closest one to me. It was a great decision as it turns out. The staff are friendly, helpful and truly concerned about the patient. The facility is very clean and well kept. The therapist are excellent. I couldn’t be happier
Read More ReviewsWhen a loved one has to go into a nursing home for long term care or short term rehab it’s a difficult choice. My husband recently chose River Terrace for the sole reason that it was the closest one to me. It was a great decision as it turns out. The staff are friendly, helpful and truly concerned about the patient. The facility is very clean and well kept. The therapist are excellent. I couldn’t be happier
Hello, River Terrace is a very friendly and safe place. I enjoy visiting my sister in law there! My wife and I are so happy to know that she is happy at River Terrace. Your employees are just delightful. We do love to visit and spend time. The staff is very helpful, friendly and kind. We have never had a bad experience at River Terrace. :) GJB US ARMY Ret.
Merci Beaucoup..... of taking excellent care of each resident including one that knows what she likes. On her birthday....I'll be there to celebrate... 3 more and she makes it past anyone in her family EVER ❤️ Big celebration ill Bring the Steak and Gravy Boat and Maybe her favorite dinner beverage. Photo taken on Christmas Eve 24' and she's 96 ❤️
Riverside Terrace should be ashamed; openly hostile staff, unwilling to provide basic assistance and care to residents. Injuries and incidents go unreported, the medical staff do not collaborate with care teams, and the rehabilitation/PT is inconsistent at best. Nurses engage in retaliation for complaining. Bathrooms aren’t cleaned, urine is on the floor, and commodes, required for some patients, are literally made out of plumbing pipe and entirely inappropriate.
My aunt has been there for almost 2 months. Where do I begin. She had 1 shower, when she arrived. She was bathing in the bathroom. Has a severe rash under her breast. Meds, were not given on time. When I say meds I mean insulin. Director of nursing, covers her staff well. Not in a good way. The Director of the facility, he is a complete joke. Trying to get the truth out of any of them it's terrible. How they have such a good rating is beyond me. I don't want to discuss the nursing staff. Actually, there was one man who works 2nd shift that was caring and answered all questions. If he didn't know the answer, he made it clear he wasn't sure. PT and OT was great. Food was not always hot. She was giving fish that wasn't cooked at all. It was frozen on her tray. I really wish the State would look into this place.
More Senior Care near Lancaster, Massachusetts
