807 W Longhorn Rd, Payson, AZ 85541, United States
My dad is currently in the facility, some of the people are not treating him right. When I try and talk to them, especially someone named Rashida today they basically hung up on me. My dad is in pain. He’s having problems with some medical issues, and they blame him. He’s not getting the food he’s supposed to get, and if I call they get upset. But it’s necessary for him to be in rehab. I just wish they would be a little bit more kind with him. My dad is not someone to complain. He’s 93 Years old and I don’t want him to get retribution because of this. do you have somebody, knowing that their catheter is busted to lay in their own pee for a long time it’s just unconscionable
Read More ReviewsMy dad is currently in the facility, some of the people are not treating him right. When I try and talk to them, especially someone named Rashida today they basically hung up on me. My dad is in pain. He’s having problems with some medical issues, and they blame him. He’s not getting the food he’s supposed to get, and if I call they get upset. But it’s necessary for him to be in rehab. I just wish they would be a little bit more kind with him. My dad is not someone to complain. He’s 93 Years old and I don’t want him to get retribution because of this. do you have somebody, knowing that their catheter is busted to lay in their own pee for a long time it’s just unconscionable
Building looks nice. But they kept my husband hostage until I threatened them with an attorney. I had to drive from Phoenix to literly take him from the facility. They didn't want to give up the $500 a day the VA paid them. Also he was fed very small portions . He went from 126 to 116. He look skeletal. These people would never return my calls. I am his wife. Who are they to decide what I should know. He is in a 100 percent better place in Phoenix. They give him huge portions of food. Has already put on a couple of pounds. No I don't recommend this facility
I beseech you, beg you, and plead.... DO NOT SEND YOUR LOVED ONE HERE. A friend of ours was admitted in December and I literally saw him go from having the desire to live to fading away. Since we weren't in any authority to advocate legally, We could only encourage him and try to make contact with his family. He was wanting to be transferred to another facility but it didn't happen quick enough. He had a fall getting out of bed, then suddenly was "sleeping" all day and stopped eating or drinking fluids. I honestly believe he was kept sedated to stay in bed and not be a fall risk. Sadly within about 2 weeks after his fall he's gone and this facility continues on. Although the staff tried to show support and concern in his last days, I knew they were only trying to look good for the visitors. During previous visits and attempts to get the attention our friend needed, it was obvious the care for patients was minimal. This facility can't be the only option... Make every effort to advocate for your loved one... You won't regret it.
In the past I gave Rim country a 5 star ⭐ and all of the staff are great and take very good care of my mom, however I have a problem with Dr. Michaels because he will not write orders for my mother to have her urine checked twice monthly due to her frequent UTI'S. Emergency room visits and hospital admissions could be eliminated or less often. In the past month she has been in the hospital with severe UTI she was septic and very sick and the last admission she had to be flown from Banner hospital to Honor hospital in Scottsdale Arizona unresponsive and was there for a week all due to UTI'S I feel that my mother is being neglected by Dr. Michaels because he's the one who has to write the orders to check her urine and put her on antibiotics if needed the nurses are doing the best they can but they cannot run a uac&s without the doctors orders
I am currently going through rehab and the staff is just wonderful. Lynn, Rebecca, Jeff, Peyton, Alan, and the entire staff is friendly, respectful, knowledgeable, and very thorough. Everyone is so nice and easy to get along with! They take such good care of everyone here. I was a patient here at the beginning of the year and I was treated superbly, and professionally. My stay was absolutely wonderful. I cannot say enough of the many positive virtues and standards that I experienced here! I am currently an outpatient now but I would highly recommend this establishment for those who need special care; especially the elderly. The food is great and there's plenty of activities to participate in. The rooms are kept very clean and we'll maintained. They also have special equipment available depending on your situation. Give this place a call and ask them plenty of questions regarding your specific needs. They also have a brochure for your loved ones that explains and shows how their entire facility operates. The nursing staff is awesome! They are very attentive to all your needs and they will ensure that all your needs are met. This is a top notch first class place. I'm so proud of them! Keep up the great work guys!
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