1009 10th Ave NE, Sauk Rapids, MN 56379, United States
The staffing is hit or miss. They are always short staffed. Don't put your family members here. The owners are extremely greedy, and the politics between the employees are atrocious. They do not care about their employees NOR the residents that pay top dollar to be here. Your family members aren't getting the care they are paying for because there are never enough staff working to support the residents. This place is extremely disappointing.
Read More ReviewsThe staffing is hit or miss. They are always short staffed. Don't put your family members here. The owners are extremely greedy, and the politics between the employees are atrocious. They do not care about their employees NOR the residents that pay top dollar to be here. Your family members aren't getting the care they are paying for because there are never enough staff working to support the residents. This place is extremely disappointing.
My grandmother was a resident at Ridgeview and then Prairie Ridge memory care for about 7 years. In the beginning, her care was very good but her last year in the memory care facility was very poor. The constant turnover with the staff was very disconcerting! The staff was always short handed and they seemed exhausted! I must say that Rebecca and Agwa gave my grandma exceptional care during their shifts. To whomever is managing this care facility I say shame on you! These older residents deserve far better!
Staffing has improved greatly since 2021. Ridgeview is a little less expensive than others in the area. Sometimes shifts don't communicate back to other shifts, but that's to be expected a bit.
Laura and her staff are amazing! They really go above and beyond and have many awards to prove it. What a caring and great place! I highly recommend checking out this facility if you or a loved one is ready for this life transition.
My aunt had an injury here a few weeks ago where her ankle was ran over by her scooter from a staff member not following proper procedures, not only that the staff member didn’t report the incident so she went untreated for a day. That same staff member still works there, how many other things has been swept under the rug and gone unreported??
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