Ridge Care

Rebecca Jameson

We had a bad experience with Ridge Care. My dear old mom of 92 years had been completely independent until a small stroke altered her ability to care for herself. The quality and skill level of their caregivers have been more than lacking. Many of the CNAS are not showing up and do not know how to handle or have the skills to provide service for their parents. I would recommend choosing a different service to care for your elderly relative, as I feel this company is not trustworthy and reliable.

A G

If you are considering Ridge Care’s Horizons Memory Care at Arbor Landing in Hampstead, NC for your loved one PLEASE READ. Horizons kicked my mother out at the end of her life and under hospice care because she could not stand, pivot, or assist with a transfer. She was in such bad shape the only place that would take her was a nursing home one hour away from the closest relative. She died 16 days later. We were told numerous times this is an “age in place facility and she could stay there until the end of her life.” This was a lie. Arbor Landing’s Horizon Care is a one person assist facility with no equipment to move people who forget how to walk or are in such bad shape they can’t. Their on-call nurse can come in anytime and deem “their care level has changed” and kick them out. They are also protected by NC regulation laws. Please look elsewhere for your loved one. Many memory care facilities have two person assist and have the equipment and desire to help dementia and Alzheimer’s residents all the way through to the end. 70% of dementia patients lose their ability to walk so please do not let this happen to your loved one. Moving my mom was the most difficult experience of my life as it was hard on her and contributed to her quick decline and death. On moving day we had to physically move our mom ourselves and no one from Horizons helped or said a word. Not even goodbye. Just shameful.

Brittany McKinney