3719 Knollridge Rd, Salem, VA 24153, United States
My grandmother spent the last couple of months of her life at this facility while battling the final stages of ALS. While a few staff members showed compassion, most were disorganized, uncooperative, and unwilling to work with our family—even as we advocated for her comfort during hospice care. One staff member even showed visible attitude while we were pleading for basic pain relief. She was in clear distress and was repeatedly denied the pain medication she had been prescribed. I don’t think I’ll ever forgive the way she was made to suffer. I would never recommend anyone receive care from this facility while experiencing a terminal illness. No family should have to endure what we did.
Read More ReviewsMy grandmother spent the last couple of months of her life at this facility while battling the final stages of ALS. While a few staff members showed compassion, most were disorganized, uncooperative, and unwilling to work with our family—even as we advocated for her comfort during hospice care. One staff member even showed visible attitude while we were pleading for basic pain relief. She was in clear distress and was repeatedly denied the pain medication she had been prescribed. I don’t think I’ll ever forgive the way she was made to suffer. I would never recommend anyone receive care from this facility while experiencing a terminal illness. No family should have to endure what we did.
I'm glad my grandmother is there in a safe friendly community
More Senior Care near Salem, Virginia
