1050 S George St, York, PA 17403, United States
If I could I wouldn’t give any star . My husbands father ( my father in law) was here. And they literally slowly killed him . They claimed he had “dementia” , which is ironic because the WellSpan hospital right across the street . Stated they did not diagnose that or where under the impression he would have that .. rest haven grounded up my father in laws food , yet he was able to eat regular food just fine . The one day my husband called me and told me he’s on his way to see his father , that his dad is declining and incoherent and then becomes coherent again . We were there with his mom , and my father in law kept coughing, they never had him on AN OXYGEN MACHINE. I insisted to speak to the nursing supervisor. The girl didn’t even look life she left college yet . I asked her why isn’t he on oxygen . He should be on it right now . My dad passed away , in January from cancer and they had my daddy on oxygen . She said due to , his oxygen pulse when they “checked it” it was still “normal”. They also said they don’t have a nurse to keep checking constantly as they are “short staffed” . Which is funny because there was many nurses but all they did was sitting on there butts and be on there phones . Or be chatting it up with the other co workers and laughing talking crap on the patients. Instead of showing care and helping the elderly that need it . They said that he is dieing and wanted him on hospice . But couldn’t even contribute to making him feel comfortable enough . The day my father in law passed my husband got the call . He apparently passed at 9-10 pm We got there around 11-12 My husband said there was no way he only died then it has to be before because he was stiff. See a lot of the times I’m sure the nurses didn’t check on him or be there for him they probably let him lay there . And didn’t realize he passed on till they saw . This place is nothing but negative as soon as you walk in . The staff truly don’t care about the elderly . It feels like despair and hopelessness when you walk into the building . If you love your loved one . Oh please please DO NOT BRING THEM HERE !!!!
Read More ReviewsIf I could I wouldn’t give any star . My husbands father ( my father in law) was here. And they literally slowly killed him . They claimed he had “dementia” , which is ironic because the WellSpan hospital right across the street . Stated they did not diagnose that or where under the impression he would have that .. rest haven grounded up my father in laws food , yet he was able to eat regular food just fine . The one day my husband called me and told me he’s on his way to see his father , that his dad is declining and incoherent and then becomes coherent again . We were there with his mom , and my father in law kept coughing, they never had him on AN OXYGEN MACHINE. I insisted to speak to the nursing supervisor. The girl didn’t even look life she left college yet . I asked her why isn’t he on oxygen . He should be on it right now . My dad passed away , in January from cancer and they had my daddy on oxygen . She said due to , his oxygen pulse when they “checked it” it was still “normal”. They also said they don’t have a nurse to keep checking constantly as they are “short staffed” . Which is funny because there was many nurses but all they did was sitting on there butts and be on there phones . Or be chatting it up with the other co workers and laughing talking crap on the patients. Instead of showing care and helping the elderly that need it . They said that he is dieing and wanted him on hospice . But couldn’t even contribute to making him feel comfortable enough . The day my father in law passed my husband got the call . He apparently passed at 9-10 pm We got there around 11-12 My husband said there was no way he only died then it has to be before because he was stiff. See a lot of the times I’m sure the nurses didn’t check on him or be there for him they probably let him lay there . And didn’t realize he passed on till they saw . This place is nothing but negative as soon as you walk in . The staff truly don’t care about the elderly . It feels like despair and hopelessness when you walk into the building . If you love your loved one . Oh please please DO NOT BRING THEM HERE !!!!
My mother in law was in Rest Haven in 2023, Alzheimers patient post fall. My 87 year old father in law was suffering with some health conditions as well, but was her primary care giver. The billing office hounded him for weeks to apply for Medicaid, he is 87, he has no clue how to do that. Instead of asking him if had anyone to help, she told him he is responsible for her $9000 bill and that was that. I found out after it was too late to help him apply. They both passed within months of each other and I called them today (Dec 2024) to ask for some assistance on the bill. Apparently they don't care that we have thousands of dollars in debt to clean up so they called the estate attorney, and since there is a little money in there - that will all go to their bills - they are not willing to help. Her care there was AWFUL, per our niece that went to visit her, the nursing home is dirty and now to hear how uncaring and non empathetic they are, I would never recommend this place or their employees for a job. Just a little assistance would've been nice but when she said "I told your father in law multiple times he needed to apply for Medicaid"....thanks, but he is 87 and thought Medicaid was Medicare so aside from thoroughly confused he was sick. You people should be ashamed of yourselves. My friends in the medical field that have to refer will not ever, ever use Rest Haven York.
My mother was there for two years and she loved the care she received there. I also must say I loved the treatment my Mother received from Rest Haven . I could feel good leaving my mother there knowing she received quality care there! I would highly recommend this to anyone that is longing for a long term care. My mother passed away there on May 9 , 2017. She said she didn't want to go to the hospital she wanted to stay there to die with here friends and the people she loved. So that told me I had my mother in the best place there is!! Thank You Magen and the rest of the staff for treating my mother so kind and caring.
My mother was in this facility for short term rehab where she was given Ativan (which was on her list of medications that she couldn’t take) then coherced into signing a palliative care only directive. My mother was very cognizant and had no mental illness such as dementia or Alzheimer’s. Throughout her life and illness she continually made her wishes clear that she wanted to die naturally. She wanted to continue to receive life prolonging treatment UNTIL she got there. The rooms are so small that in order to get an individual out of the room in a wheelchair they had to move the bed. They put depends on her that were three sizes too small. It was a nightmare!!! I do not recommend this facility for your loved one if you don’t want to see them aggressively deteriorate or worse die.
Each week I visit a friend who, unfortunately, is extremely cognizant of everything that happens around her. It is like an unsanitary prison. Staff members don't disinfect dining tables, they often just wipe them off. As a result, my friend became sick when she inadvertently put her silverware directly on the table. So many meals consist of fried food, canned food, or processed chicken. Staff members don't use hand sanitizer before or after assisting residents. They do not change bed linens, even after they have been soiled, unless the resident asks repeatedly. My friend has been stuck in the bathroom for almost an hour and no one would come to help her. Fortunately, she had her cell phone, and after two calls to the nursing station, someone finally helped her out. Nurses yell at each other up and down the hallways, even when residents are trying to sleep, and spend more time playing games on their smart phones than acknowledging resident calls for help. When my friend puts labeled food in the refrigerator, it "disappears," and the nurses blame another shift, or try to convince her that she didn't have anything in the refrigerator. If you care at all for your loved one, do NOT put them here.
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