4710 Sunnyside Rd SE, Salem, OR 97302, United States
The turn over rate is terrible, there’s SO many call outs and co workers not wanting to work. Nobody wants to work as a team. There was constant bullying and favoritism from managers/medtechs. Lack of compassion for residents. Most workers were not keeping it professional and would gossip with residents. Activity director Gayle is not creative at all with the activities & does not schedule rides on time for residents. Cheryl bullies every worker there as well as the residents and yells at them, she is terrible as a medtech and caregiver. She is an unpleasant person. She is awful to coworkers and residents. Her work ethic is unsuitable. The food is bad, residents complain at almost every meal. The building smells, it’s not properly taken care of, there’s been multiple leaks in the ceiling that don’t get taken care of for months on end. DO NOT take your loved ones to live at Regency Woodland unless you want them unhappy.
Read More ReviewsThe turn over rate is terrible, there’s SO many call outs and co workers not wanting to work. Nobody wants to work as a team. There was constant bullying and favoritism from managers/medtechs. Lack of compassion for residents. Most workers were not keeping it professional and would gossip with residents. Activity director Gayle is not creative at all with the activities & does not schedule rides on time for residents. Cheryl bullies every worker there as well as the residents and yells at them, she is terrible as a medtech and caregiver. She is an unpleasant person. She is awful to coworkers and residents. Her work ethic is unsuitable. The food is bad, residents complain at almost every meal. The building smells, it’s not properly taken care of, there’s been multiple leaks in the ceiling that don’t get taken care of for months on end. DO NOT take your loved ones to live at Regency Woodland unless you want them unhappy.
I see happy residents. The residents enjoy Church every Wednesday afternoon. They enjoy entertainment. They did not have any of these things during Covid. Residents have said they enjoy being able to go shopping, listening to good music from the entertainment and the Horse races that have been happening. Overall, they are HAPPY and have friends they can talk to and enjoy each other's company while doing Activities or just visiting. I LOVE seeing there HAPPY faces every day. I LOVE my job. Everyone is great to work with. ALL residents and there families are like family.
Our Mother lived 3 years at Regency Woodland in Salem suffering from dementia. Our situation was very difficult since we both lived 3,000 miles away and had to manage our Mom’s care from a long distance. It was heartbreaking to have her so far away having to rely on others to take care of her. We found that the staff did an excellent job of giving Mom the care and attention she needed. We visited her often during the year and found her happy, well cared for and as content as she could be. Many times Kari Towery, RN went above and beyond helping with Mom’s care knowing we were not there to take her to the doctor, or do all the little things that would come up. We totally trusted Kari and felt that she cared for our Mom as if it was her own Mother. Brandie is a wonderful caregiver who showed compassion and concern in caring for our Mom. Kim who did housekeeping did a great job keeping Mom’s room tidy while respecting that Mom liked her things in their place and not moved. Kurt could always be counted on to do the handyman things that were necessary to keep my Mom’s apartment a “home”. We found the staff responsive, caring and attentive to our Mom and all the other residents. Nancy Steers-Crist became Executive Director in the middle of 2016 and she is wonderful and has improved care. She is compassionate, caring and demands the highest quality of care for the residents. She also has a sense of humor!! She, along with her team of professionals provide very good care and a warm “homey” environment for the residents. Our Mom died in December 2016 and the love, compassion and help that we received, I will never forget and will always be grateful for. The stories, hugs, and tears that were shared helped us through a very hard time and we knew that the staff truly loved our Mom. They helped us with everything and although we were 3,000 miles away from our family, friends, and support, we never felt alone or abandoned. We thank them all from our hearts. I would highly recommend Regency Woodland for the care of your loved one, understanding that it is the hardest thing you will ever do is placing the care of your loved one in someone else’s hands.
The Staff acts like an extended family to the residents! The food is wonderful and they offer a variety of activities and outings to keep everyone thriving!
Great staff, HORRIBLE ADMINISTRATION!!!!! The only thing administration cares about is their bonus's and pocket book. The residents are great but still wouldn't take my family here!
