8633 Main St, Whitmore Lake, MI 48189, United States
If I could give zero stars I would. This place is disgusting and should be shut down. First time you walk in the smell is just horrible. The staff is not friendly. And this place all around is the reason I lost my grandma. The neglect and lack of communication is unreal. I just hope nobody has to go through what my family did. Please look elsewhere before putting any of your loved ones here.
Read More ReviewsIf I could give zero stars I would. This place is disgusting and should be shut down. First time you walk in the smell is just horrible. The staff is not friendly. And this place all around is the reason I lost my grandma. The neglect and lack of communication is unreal. I just hope nobody has to go through what my family did. Please look elsewhere before putting any of your loved ones here.
Team at Regency Whitmore Lake went above and beyond trying to help get one of my patients in their building. Meghan was quick to respond and helped in every way she could. Thank you team!
I was hesitant to put my husband here because the ratings were low. Since I had him at another facility, which had higher ratings. However after taking a tour and seeing it, I was satisfied it was clean and maintained. As I was taking the tour residents were smiling and engaging. ALL the staff are wonderful they are very caring it put my mind at ease. My husband loves the food. The admissions director Megan went above and beyond, she made sure things went smoothly. This was a hard decision to make, I would HIGHLY recommend Regency at Whitmore Lake to anyone who needs rehab or long term care.
My grandma is there and there are staff there that care. Not all the staff, but I feel the majority of them care about her wellbeing and try. There has been a few issues, but all were resolved with communication. She's not living her best life, but she is living a great life and has made friends there. Also, they always bread her hair in the cutest way!! ❤️ It makes me smile every time!
I had a wonderful visit with Jamie K at the Regency of Whitmore Lake! She really helped explain the whole process of Medicaid for me and my family member. She was such a great help and made it comforting to have my family member in here. Thank you Jamie for all of your knowledge and explaining what will best work for us. I will recommend more people to the Regency of Whitmore Lake and direct them to Jamie.
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