282 Cabot St, Holyoke, MA 01040, United States
First time my dad need it to use this facility. The facility needs a little bit of updates. Specifically need beds. The smell is not pleasant need deep cleaning. In the other hand I need to say that the Social Worker was very helpful with everything we need it. Thank you so much Darlene. Also there is a staff member or nurse, I don't know his title but his named Pedro; He's a hard worker, kind, and very helpful. He made my dad feel very happy. Thank you so much Pedro I wish you the best.
Read More ReviewsFirst time my dad need it to use this facility. The facility needs a little bit of updates. Specifically need beds. The smell is not pleasant need deep cleaning. In the other hand I need to say that the Social Worker was very helpful with everything we need it. Thank you so much Darlene. Also there is a staff member or nurse, I don't know his title but his named Pedro; He's a hard worker, kind, and very helpful. He made my dad feel very happy. Thank you so much Pedro I wish you the best.
Staff and facility are five stars. I was a short term patient from Baystate. I had a seizure issue and my mobility wasn't great. This facility helped me gain the confidence to step up and step forward in my treatment. The food, staff and facility surpassed my expectations. I would highly recommend this facility over Care One or any other rehab facility.
They have the best CNA’s especially Pedro and Salish, they were great. They went above and beyond. Food was good, specifically the fish. My therapy was good, Brittany and Lauren. Darlene and Rachael were very handy anytime I had questions.
Our brother was here for three years and received excellent care. He was a stroke patient completely bedridden with 90% paralysis. The staff was always attentive and responsive to his needs. Almost all the staff we dealt with were very pleasant and accommodating to our requests and our brother’s. The admission and financial staff (Vanessa & Rachel 👍) were all excellent and very friendly and helped us through any difficulties or issues that arose. The newest social worker (Darlene) was a wonder and extremely helpful in helping us get those care requirements that came up from time to time. I’d rate the food as “ok” at best and the cleanliness at times was a bit less than optimal but compared to other facilities we visited prior to choosing Regal Care it was satisfactory. All in all, this could be a very good choice depending on your needs.
managers treat their staff like garbage, and if you're a CNA you get treated even worse, no team work, unless state or DPH is in the building, all of a sudden you see managers you've never met "helping"
More Senior Care near Holyoke, Massachusetts
