1303 Health Dr, New Bern, NC 28560, United States
While I understand being short staffed and all the other excuses for sub service, surely someone could rectify the situation. My aunt is one of those suffering from dementia however she is still able to make her bed and feed herself. Therefore I think they consider her well enough to care for herself. There's always hygiene issues, no regular schedule for anything, etc. and then there's the condition of the rooms. It's just not a place that would be my first choice. Unfortunately it's the only option at this point and that's what they bank on. Her step daughter is a vigilant advocate for her and that doesn't even change things!
Read More ReviewsWhile I understand being short staffed and all the other excuses for sub service, surely someone could rectify the situation. My aunt is one of those suffering from dementia however she is still able to make her bed and feed herself. Therefore I think they consider her well enough to care for herself. There's always hygiene issues, no regular schedule for anything, etc. and then there's the condition of the rooms. It's just not a place that would be my first choice. Unfortunately it's the only option at this point and that's what they bank on. Her step daughter is a vigilant advocate for her and that doesn't even change things!
Per nurse practioner Thurs Feb 6 a.m. - my sister was doing well. Was transferred to Carolina East Hosp by 7pm unresponsive. Per hospital- Fri morn she had contracted FLU. Still unresponsive. Passed Saturday Feb 8 @ 6:24pm.
If I could give zero stars I would. My mom has been in Pruitt Neuse for one week. She was sent there for rehab from surgery. The staff and nurses have neglected my mother’s care to the point where she has congestive heart failure at the moment. While my mother had heart issues in the past, she was just fine when she arrived at Pruitt. My mom’s history in her chart shows she is diabetic and she was there for 6 days before I had to intervene and question her glucose levels. They had not checked her levels the whole time she has been there and she had a reading of 202. For 5 days she has complained of shortness of breath and if it wasn’t for me being an advocate and telling the nurses what to do instead of them doing their job, she would probably be dead by now. There have been so many more issues and struggles the get the Dr, and nurses to do their job for patient care it’s unbelievable. I do NOT recommend this facility to anyone’s family.
This place is the most absolute disgusting place ever. My aunt was here for 8 months and they sent her home not being able to walk. They had two nursing Staff to all the patients. How the hell can they do this. There is more patients then there is Staff the place stinks all to hell. Never smelled clean. There was poop caked to the toilets. Rooms were never cleaned.. she sat in her own poop and pee for hours before someone came to change her depend Then leave her on the bed pan for hours. Even after calling then with the call bell. They don't do physical therapy like they say they are doing.. there is no communication. An they have very bad attitudes.
T'was the night before Christmas and all through Pruitt-Neuse, All the roaches were stirring, rampant Covid on the loose. The soiled bedding was strewn on the floor without care, Wet-diapered folks praying that heaven soon would be there. Then, what to my disgusted eyes should appear, But a single nurse for 50 patients with an angry sneer, Then an overworked aide, who has never cleaned a floor, I knew instantly my loved one was not being cared for. And slower than snails did they answer the alarms, As patients shouted, “Help us, this place does us harm.” And so up to the housetop Santa’s reindeer soon flew, With the sleigh full of nurses and Saint Nicholas, too. Down the chimney they came with a leap and a bound, Picking up sick residents left for dead on the ground. They spoke not a word disturbed by the whole affair, And found the residents a different facility who could provide care. Santa gave the administrator the finger as the staff just froze, Said, “Shame on you Pruitt!” and up the chimney he rose. And I heard him exclaim as he drove out of sight, “Keep your loved ones from here if you want them to survive the night.”
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