T7/100 Bulla Rd, Strathmore VIC 3041, Australia
Great shop. We came in looking for cushions and left buying a new bed! The staff are very helpful and will give you space to browse if you want to potter for a bit. Recommend dropping by.
Read More ReviewsGreat shop. We came in looking for cushions and left buying a new bed! The staff are very helpful and will give you space to browse if you want to potter for a bit. Recommend dropping by.
I couldn't find anything above 5 stars here.... The Provincial Team whether in Regional Victoria from where our lasting relationship started till our recent ones at our preferred store at ESSENDON DFO....all the people have that X-factor which you need for your home... Firstly they are the most caring Sales people making you feel all the time important and give all the best advice they could give you Secondly very thorough in design and decor trying to improve and enhance your experience which you are thinking Thirdly and most importantly building a lasting bond in customer relationships like being extremely flexible with your selections and if you have second thoughts .... I think it's the culture and personal qualities of the team members there who make them stand out altogether !!! Well done !!! Keep it up !!!
Very unpleasant frosty experience , Manager Dean was quite rude and very unprofessional towards a complaint. As a loyal customer of Provincial Home this has given me a sour taste and Dean has tainted the brand with his unpleasant attitude . A wrongly priced item which he admitted they were aware about that was priced incorrectly the other day and still left on the shop floor! Picking up another of the item which also was marked incorrectly and bringing this to his attention, sparked the unpleasant confrontational approach to customer service admittance of guilt with the wrongly priced items and breaching consumer guidelines! The other ladies were pleasant though. The lady Ellen at head office was pleasant however ! Maybe choose an alternative store for a better customer experience and check their price labels!
Beautifully presented store and friendly welcoming staff. Have never had an issue getting an item and the staff do go out of their way to assist if needed. I love their decor and furniture and everything it sells..simply beautiful.... I have purchased many items from this store and always happy. A tad on the pricey side... and rarely have sales, but I guess if you love the item..you do end up paying the $$$. My fav homeweares store by far.
By far one of the nicest and busiest stores I have been to and boy do they pack alot of stock into a small space. Displays are always top notch and ample parking. Staff are always great to deal with and always welcoming and friendly.
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