2456 Geary Blvd, San Francisco, CA 94115, United States
The staff at Providence Place are very caring and kind. They pay close attention to my mom's needs and are very responsive when we have questions or want to discuss anything. They communicate consistently with us, sending photos and videos so that we can see how mom is doing when we're not there. The program is well-designed for people with memory care needs. They are able to calm anxieties and keep mom engaged with both physical and mental activities. The staff who provide music and exercise are wonderful and it's so lovely to see my mom smiling and laughing. Unlike some other places, it's small enough that staff are able to give dedicated time to the residents. My family feels confident that mom is secure and very well cared for. And she enjoys the food so much. We feel fortunate that we found Providence Place -- and as the pandemic has continued, we've been impressed with how they've followed safety protocols. Thank you so much to all the staff and caregivers (and the chef!) for your warm and kind and attentive care.
Read More ReviewsThe staff at Providence Place are very caring and kind. They pay close attention to my mom's needs and are very responsive when we have questions or want to discuss anything. They communicate consistently with us, sending photos and videos so that we can see how mom is doing when we're not there. The program is well-designed for people with memory care needs. They are able to calm anxieties and keep mom engaged with both physical and mental activities. The staff who provide music and exercise are wonderful and it's so lovely to see my mom smiling and laughing. Unlike some other places, it's small enough that staff are able to give dedicated time to the residents. My family feels confident that mom is secure and very well cared for. And she enjoys the food so much. We feel fortunate that we found Providence Place -- and as the pandemic has continued, we've been impressed with how they've followed safety protocols. Thank you so much to all the staff and caregivers (and the chef!) for your warm and kind and attentive care.
We moved my mom into Providence Place on December 22, 2014 (from a larger assisted living facility). We toured several facilities in and near San Francisco before selecting Providence. The transition was difficult (as is often the case), but Catherine and her team exceeded expectations by accompanying us to doctor appointments (to describe her behaviors), and by listening to our concerns about medications, exercises, and activities. I appreciate how much Catherine and the caregivers work with me to ensure her continued comfort and safety – everyone is responsive to my questions and concerns. Providence Place provides a more home-like environment and a high staff-to-resident ratio (with low turnover) - especially helpful in dealing with persons suffering from dementia. Senior care is not easy, and Galina and Catherine have kept a stellar team of caring individuals. I have witnessed them deal with several challenging patients with grace. Vicky provides flavorful meals, unless blander food is required/requested! Lana mixes up exercises and activities and tries to tailor both to each resident's interest and ability. My mom has settled into the rhythms of the place, and I sleep better at night knowing she is getting exceptional care. I recommend Providence Place without reservation.
We could no longer provide the specialized care mom needed. My brother's neighbor referred us to Providence Place and it was perfect for Mom. Mom is more engaged now as activities led by Svetlana with the residents help with social, motor skills and physical movements. Providence Place is a comfortable place made to look like you're in someone's home. It does not have an institutional look or feel to it providing a warm and comfortable feeling for residents and families alike. The food is freshly made everyday and is well presented and is delicious! The staff really gets a chance to know each resident and are very kind, caring and provides each resident with the support and care needed each day and evening - making it less worrisome for us as a family near and far. What's most reassuring is that Providence Place is clean, well managed by Catherine and her staff who provides us with texts and photos daily/weekly so we know how Mom is doing. What is impressive is when there are health concerns, Catherine and her staff are vigilant and informs us immediately. We could not have found a better place for Mom.
My mom suffered a mild stroke about a year ago. My brothers and I decided to bring her to Providence after a referral from my uncle. Catherine, the Wellness Director, Ann Marie, Caregiver on 1st floor and the entire staff have been so supportive and helpful during mom’s transition from home to assisted living. I never had to worry about the needs of my mom when on not there visiting. They offer a loving nurturing environment. Ann Marie is so passionate and caring about her job and the residence there. All meals are prepared fresh daily by Vicki, the resident cook, and so delicious, I can attest. Lana, the activities director, is full of energy and provides lots of interacting stimulation and music therapy for all parts of the body. Of course there’s Catherine updating me on everything via text or email and arranging shuttles to and from medical appointments for my mom. She is very knowledgeable and quick to give advice and suggestions on medical issues that arise. Always thinking of the patient's well being. I would definitely recommend Providence Place to any senior or elderly person in need of care. The facility is always clean and well kept. Every patient is treated with love and respect. Holidays and birthdays are celebrated and family, relatives and friends are always welcome anytime.
My husband was diagnosed with PSP at a very young age and was originally at another facility before moving to Providence Place. He was a flight risk and would continuously injure himself. Catherine, the wellness manager, and her staff were very supportive and helpful during his transition to Providence Place. She made me feel reassured with my decision to move him. The amount of care and attention Catherine’s team display with the residents is impeccable. While they are much smaller compared to other facilities, they provide more of a home-style living environment with a high staff to resident ratio. They provide a large range of therapies and modes of entertainment. Their chef is superb and really goes above and beyond to accommodate each of the residents’ palate. Catherine is very hands-on with us and sends us daily texts and videos of my husband. She is quick to address emergencies and always contacts us first before making medical decisions on our behalf. Their care is all inclusive and my husband always had a staff accompany him during his medical appointments. Throughout the pandemic, Providence Place did a great job at keeping the residents safe and healthy by limiting in-person visits. Covid tests were administered regularly for both staff and residents. When vaccinations were made available, Catherine seamlessly organized it for my husband. Since my husband’s first day at Providence, Catherine and her team did not make me worry about his wellbeing and I am beyond thankful for that. I would highly recommend Providence Place for your love ones.
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