1111 Care Ave, Nixa, MO 65714, United States
This facility is a great place for individuals with health issues. It offers them more freedoms than they would get if they lived in a secured facility or a nursing home. The staff are educated to handle the daily needs of the residents, the meals are on par of those in private pay geriatric facilities. They have in house doctors visits. They have actives if the resident chises to participate. Overall a nice facility.
Read More ReviewsThis facility is a great place for individuals with health issues. It offers them more freedoms than they would get if they lived in a secured facility or a nursing home. The staff are educated to handle the daily needs of the residents, the meals are on par of those in private pay geriatric facilities. They have in house doctors visits. They have actives if the resident chises to participate. Overall a nice facility.
I have lived at Promise Care since Sept 20 2023. I liked it at first, but in the last several months I have had issues with no housekeeping being done in my room or shared bathroom. I have to clean it myself. I have also had problems with staff members & the Director of this facility, Kelly. They are disrespectful & act like they are being put out when I ask for a roll of toilet paper. I was called a "Psychopath" by a Tech named Brandon, Kelly's son. I am here because I was about to be homeless. It's hard enough dealing with the stressors of life, on top of being degraded, and humiliated by people who are "supposed to be a support system" for the residents here. I want to say I would NOT recommend this place for ANY family member to come if you want to be treated with DIGNITY! NONE of my issues or complaints have been taken care of by Kelly the director. She does not follow through with her assurances that she will "take care of it". I had to finally call the State of Missouri to address the issues I had, that Kelly didn't address. Luzanne Schultz (resident at Promise Care)
This place is a joke. I had to get my family memeber out fast. Bed bugs none stop the dining rooms are always nasty Everytime I come their laundry piled up by the back doors never see staff half the time or they seem to be coming out of offices together. And when my family member told me she saw the administrator and director of care flirting with black guys in front of her and the pictures she’s showed me was unbelievable. They are very unperfessional this place needs to be shut down so do not ever send your family here please I’m working on attorneys with my pictures and stuff of how nasty it is there to try to get this place shut down immediately. I tried calling bosses over the administratior and none called me back. Please please if you have family here get them out.
Promisecare is a assisted living facility that helps me in my everyday task in getting my self healthy an stable. They offer a lot of different programs to assist there residents. The rooms are nice an clean the food could be a lot better. But as for the employees at promisecare they are very helpful an caring people that enjoy being around the residents.
If I could give zero stars I would. I had my son here less than 72 hours. It was disgusting, the residents did the work. I had to clean the room before I could even place belongings in the room. Bug infested!!! The ONLY good thing I have to say is that Josh the recently new administrator was very nice and sympathetic.
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