1301 Millsboro Rd, Mansfield, OH 44906, United States
My mother was only at Primrose for a short stay but she was treated like a queen. My mom stayed in her 1-bedroom apartment and we loved the opportunity to make it “her own.” Samantha went above and beyond to lock down a 1-bedroom apartment on very short notice. My mom had made a down payment on an apartment years ago and they honored that down payment with immediate occupancy. All of the staff went above and beyond to make my mom comfortable, talk to her, bring her favorite cranberry juice drink and even dance with her because it was one of her favorite things to do! The staff communicated well with the family and were of huge comfort to us. The facility was always clean and so many activities to offer too. My mom loved getting her hair cut and washed! A very professional run facility that is full of kind and caring staff and residents. Our family highly recommends Primrose!
Read More ReviewsMy mother was only at Primrose for a short stay but she was treated like a queen. My mom stayed in her 1-bedroom apartment and we loved the opportunity to make it “her own.” Samantha went above and beyond to lock down a 1-bedroom apartment on very short notice. My mom had made a down payment on an apartment years ago and they honored that down payment with immediate occupancy. All of the staff went above and beyond to make my mom comfortable, talk to her, bring her favorite cranberry juice drink and even dance with her because it was one of her favorite things to do! The staff communicated well with the family and were of huge comfort to us. The facility was always clean and so many activities to offer too. My mom loved getting her hair cut and washed! A very professional run facility that is full of kind and caring staff and residents. Our family highly recommends Primrose!
I cannot say enough good things about Primrose! Before touring there, I never knew such a wonderful assisted living facility option existed. My parents were in another facility and were very unhappy. From my first tearful conversation with Samantha, our family was so relieved and hopeful. Sam provided so much information and patiently answered our lists of questions and swiftly became my go to. Bruce was a great resource for the business end. Primrose is a true community, and every time I am there I see the genuine care and concern that staff has for all the residents. The facility itself felt too good to be true. You can walk past the theater and hear laughter and smell popcorn, or the pub during cocktail hour or bingo, or observe an enthusiastic game of seated badminton with balloons - the list goes on. Angela, the activities director, shines with innovative ways to keep residents active and engaged. In the kitchen, Clementina’s cooking and desserts are restaurant quality! The nursing staff is so loving, kind, and knowledgeable, and within a short time I could see relationships forming. I never thought I’d truly enjoy hanging out in an assisted living facility, but I do. And Primrose is incredibly family and friend oriented. I know I’m gushing, but it’s genuine. Thank you, Primrose! I wish all seniors could live in such a wonderful place.
Samantha and Allison are truly a pleasure to work with! They care deeply about their residents and it shows. Also, the chef Clementina makes amazing food!
Primrose is a beautiful and spacious facility with an extremely professional and compassionate staff. They have welcomed my mom with open arms and are seeing to her every need. From my initial contact with Samantha, I knew we had found a special spot. Her compassion and concern for Mom’s needs were her main priority and remain to be. The facility and care are the Best!!!
The care both my Parents received from Primrose staff, Southern Care Hospice, and Pathways Hospice was excellent. They were true to their Mission and were able to keep both my Parents out of a skilled nursing facility. We will be forever grateful for the loving care they received. Princess Norris
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