New Hartford, NY 13413, United States
My grandmother was place here for care and when I went to visit her. The room was absolutely disgusting as if it had not been cleaned in months. The call button was broke and she could not be moved to a new room as they we full. Know how sick she was I believe she should have been placed in a room were everything worked . The staff were Very slow to tend to her also. I understand being understaffed but caring for our elderly needs to be first priority and not conversation while sipping on Ice-T behind the desk.
Read More ReviewsMy grandmother was place here for care and when I went to visit her. The room was absolutely disgusting as if it had not been cleaned in months. The call button was broke and she could not be moved to a new room as they we full. Know how sick she was I believe she should have been placed in a room were everything worked . The staff were Very slow to tend to her also. I understand being understaffed but caring for our elderly needs to be first priority and not conversation while sipping on Ice-T behind the desk.
They were the most caring nurses and staff. My mom died there of stage 4 brain cancer. They took care of her like she was their own mother. My mom was abused by 2 other nursing home. If a loved one needs to reside in a nursing home. Fight hard to get them into this nursing home!
I don't have an extreme amount of experience with assisted living facilities but the staff treats my dad with compassion and they are very helpful with any insurance related paperwork.
I am an outpatient in the rehab facility, physical therapy. Very happy with the care I am receiving.
The staff is wonderful, always clean.
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