2990 Ramon Rd, Palm Springs, CA 92264, United States
Our 94 year old mother was tranferred from Eisenhower for rehab, however all of us in the family soon realized mom did not want to recover (after a fall) and decided to stop eating. The staff were very worried since they expected rehab, however we new that mom was making up her own mind and had a DNR in place. The place was clean and friendly, yes there were times when the hallways smelled but the staff were immediatly taking care of those issues. They took care of my mother until her last breath and kept our whole family updated and made us feel welcome everytime we came to sit with her.
Read More ReviewsOur 94 year old mother was tranferred from Eisenhower for rehab, however all of us in the family soon realized mom did not want to recover (after a fall) and decided to stop eating. The staff were very worried since they expected rehab, however we new that mom was making up her own mind and had a DNR in place. The place was clean and friendly, yes there were times when the hallways smelled but the staff were immediatly taking care of those issues. They took care of my mother until her last breath and kept our whole family updated and made us feel welcome everytime we came to sit with her.
Premier Care Center in Palm Springs is without doubt the best rehabilitation center I have encountered. The management, social workers, nurses, and rehabilitation team are dedicated and determined to improve the health of each patient. They are professional, knowledgeable, and compassionate. My mother at age 88 was a patient at Premier Care Center for 3 months. I visited the facility almost daily, and always found a friendly environment with excellent care in clean surroundings! Highly recommended by my family!
Im gonna have to go against recent reviews here off my own personal witnessing of my Grandmas stay. About a month ago my 90 yr old Grandma was transferred from hospital to Premier, I was notified of the transfer, and came to meet my Grandma there. I arrived a few hours after the transfer and when I walked into the facility down the hall and it reeked of the smell of feces, I was taken back a bit. I then arrived in the room which was so dark, and gloomy, windows dirty and where my Grandma (still not fully coherent due to medications from her break) was curled up in half the bed (bed was in up position) I was appalled on what I saw. I then went and had someone come adjust her. They were bringing in her food. She was on a puree diet and they of course had soggy chicken strips with carrots to eat. She can not eat this. I had to send it back. I opened the bathroom (very small toilet sink area) not sure how someone with a wheel chair or walker can get into there. Nonetheless the bathroom reeked of urine. :/ I left for the night hoping that as long as she is cared for thats what matters, the next morning I had called to see how she was doing, I could not get anyone to pick up or return my call. Without exaggeration I must had called 8 times. I was upset and if I had lived locally I would hd been there. With this experience I decided it was in her best interest to transfer her out and we did so. I had to have another facility call and finally get a hold of someone to set up her being transferred out. I definitely would not recommend this place.
I brought my aunt to this facility a few days ago and all through I was impressed with how the nurse treated her, I was even more amazed with how clean this facility was!! I’ve had to frequent these types of facilities a lot in the past year due to the health of some family members, but this one hands down is best in my opinion. I started to assume that cleanliness just wasn’t top priority for some of these places but when we went to premier, I was clearly proven wrong! The staff there is amazing. 10/10
I want to talk about how extremely friendly the staff is, I'm always greeted with a smile. I've always felt that the people, especially the therapists, show genuine concern about my improving health and going back to a normal life. It actually is a pretty nice looking place, very clean. The housekeeping staff keeps your room tidy at all hours of the day. I wouldn't hesitate to recommend Premier Care to any of my family and friends to come here. I feel lucky to have been sent here when I originally had no intention of coming to a nursing facility. Surprisingly, the food is pretty darn good too!
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