33 Woodlands Wy, Warrenton, VA 20186, United States
I wouldn't let my dog be a resident of Poets Walk. Alot of the care givers put on a good front in front of the families, but treat the residents poorly. I witnessed elderly abuse while working there, reported it and absolutely nothing was done. The supervisor at the time a african woman named Eros who is also an RN is the most uncaring, unempathetic and unsympathetic person I have ever met let alone work for. My father was in the hospital literally given hours maybe a day to live. When I told her I wouldn't be there, her response was sorry about your dad's condition but there is still work that needs to be done. I didn't respond until a few days later as I didn't know how to respond other than calling her every name in the book, but I was going through enough and didn't want to deal with it. I finally responded with I will not be back my family comes first and will always come first!! I feel sorry for the residents of Poets Walk 💔💔
Read More ReviewsI wouldn't let my dog be a resident of Poets Walk. Alot of the care givers put on a good front in front of the families, but treat the residents poorly. I witnessed elderly abuse while working there, reported it and absolutely nothing was done. The supervisor at the time a african woman named Eros who is also an RN is the most uncaring, unempathetic and unsympathetic person I have ever met let alone work for. My father was in the hospital literally given hours maybe a day to live. When I told her I wouldn't be there, her response was sorry about your dad's condition but there is still work that needs to be done. I didn't respond until a few days later as I didn't know how to respond other than calling her every name in the book, but I was going through enough and didn't want to deal with it. I finally responded with I will not be back my family comes first and will always come first!! I feel sorry for the residents of Poets Walk 💔💔
Dissatisfied with Mom's prior home...we researched and found Poet's Walk in Warrenton. From day one Carol Rose made her feel like she was home and has served as a constant conduit of information on days we were unable to be there. The entire team; from Terry out front, to Jodi, Tracy and their staff have made us comfortable knowing Mom is well cared for. We have recommended Poet's Walk to friends who are now able experience what do with their loved ones. I Highly recommend this place and Carol Rose's willingness to go above and beyond to care for her residents.
Poet's Walk has been incredible. Cindy Murphy has been such a blessing to my whole family. From the very start she has always been there for me and my loved ones. If I have any questions or concerns big or small she is right there to do all that she can to help. She is not the only person working at Poet's Walk, which can cause concern when you are leaving a family member in a care facility and don't know if all of the staff will be as wonderful as the rest. Well Cindy has made sure that her staff knows everything that I have shared with her about my grandfather and what he needs to feel at home. We unfortunately had to place him somewhere prior to Poet's Walk and the experience was awful, so my family and I have seen what a difference the propper care can make. Poet's Walk has state of the art technology, trained staff, is clean, beautiful, and SAFE. Cindy and her staff treat my grandfather, and also the rest of my family, as if we are a part of theirs. It is heartwarming to see someone like Cindy making a facility like this feel like home for the residents and their families. Poet's Walk has exceeded our expectations. Without Cindy, I would not have the peace of mind that I do every day. I thank her and everyone at Poet's Walk.
Cindy Murphy was my first contact with Poets Walk. She embodied everything I wanted in a person I needed in the care of my mother. After meeting the rest of the staff at Poets Walk I found that she was not the only one. Every staff member that I have met has impressed me with their attitude and care they give my mother. I have been very happy with Poets Walk. The facility is brand new and very well maintained. Mother is fascinated with the bird cage.
Poets Walk of Warrenton is a beautiful community. The leadership team and staff go above and beyond to make your loved one feel at home. The community is clean and updated. The location is nearby a level 1 trauma center. I recommend moving your loved one here
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