Plymouth Place Auditorium, 315 N La Grange Rd, La Grange Park, IL 60526, United States
This is a beautiful place but do not that fool you! My mother was sent here from the hospital for physical therapy. The staff is rude and unprofessional. They do not care about the patients. Call lights left unanswered for long periods of time. Don’t even think the right medication was given. Left her unseen by medical staff even though she was having trouble urinating. Total neglect. We ended demanding they call an ambulance for her to be taken back to the hospital! That was even a struggle. They told us she’d be going to a certain hospital then they took her somewhere else and we had to find her! Thank god we made the decision to bring her back to the hospital because she had another infection and her pain was from kidney stones. Do not and I repeat do not bring your loved ones here for therapy!
Read More ReviewsThis is a beautiful place but do not that fool you! My mother was sent here from the hospital for physical therapy. The staff is rude and unprofessional. They do not care about the patients. Call lights left unanswered for long periods of time. Don’t even think the right medication was given. Left her unseen by medical staff even though she was having trouble urinating. Total neglect. We ended demanding they call an ambulance for her to be taken back to the hospital! That was even a struggle. They told us she’d be going to a certain hospital then they took her somewhere else and we had to find her! Thank god we made the decision to bring her back to the hospital because she had another infection and her pain was from kidney stones. Do not and I repeat do not bring your loved ones here for therapy!
I brought my elderly loved one here 3 years ago for the wound care, and I don't regret it. My loved one is diabetic and has the foot and leg wounds that go along with it. He also had pressure wounds from an extended hospital stay. We were informed by the hospital that these were "end stage" wounds. Not so at Plymouth Place! The weekly wound doctor visits and 3x/week wound nurse visits have actually HEALED one huge foot wound and kept the others under control. The pressure wounds were healed, too, slowly and over time. Kudos to Plymouth Place!
When it was time for mom to enter assisted living, we looked at all of the options in the area. Plymouth Place stood out as the best from the very beginning and it has exceeded our expectations. She has been there for several months and the care has been exceptional, starting with the skilled nursing and progressing to the assisted living floor. The fact that it is a non-profit makes it a very mission driven community and that shines through in the way the residents are treated, the pride that is taken in the physical surroundings, the nourishing and appetizing meals, and the vast array of activities for residents. We are delighted that mom is a part of this community and highly recommend it to others who are looking for an exceptional place that will honor their loved ones.
Our mother suffered a significant health issue requiring months of rehabilitation. When she was in acute rehab it became clear mom would need to move into an assisted living environment. We looked at many fine facilities. When we found Plymouth Place there was no question where we wanted mom to live. Upon her arrival she immediately fell in love with the facility and more importantly the talented and empathetic team of professionals. To be honest, we think mom may be getting more social opportunities than when she was living on her own. She actually likes the food (she has exceedingly high standards and can be a bit picky.) As to the experience the family has, I can attest to the exceptional professionalism and commitment we have seen at every level from the youngest server in the dining room to the CEO. I wish we could give Plymouth Place 10 stars.
This review is specifically about one of your employees- Cheryl M. the Concierge Manager. I actually worked with Cheryl at her previous place of employment where she was sales assistant. after looking at several assisted living communities, solely because of Cheryl, I chose that facility for my dad to do a month-long respite, because she was always sincere, accessible, honest and up-front and just a joy to be around in spite of the sad circumstances for my dad. after a couple months, we made the difficult decision that my dad would move in permanently. I was extremely disappointed to find that she had left there and is now at Plymouth Place. while Plymouth place is a gorgeous facility, it is a bit far for our family to travel daily. in spite of the fact that there was no chance of my dad moving to PP, Cheryl has spoken to me almost daily and has been of the greatest assistance in helping me find the right community for my dad. 🥺 she literally is an angel sent by God to help me get through this very difficult time. Cheryl is a special person who genuinely loves to help people. and she is someone who I immediately connected with. anyone who meets Cheryl will immediately feel her beautiful energy and strength. what an asset she is to the PP community! how rare it is to find someone who puts helping people above making a sale!! ♥️🤍♥️ i’m happy to report that with a tremendous amount of guidance and support from Cheryl, we have found the perfect community for my father. I will always be grateful to her.
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