33 Bassett Ln Suite 211, Hyannis, MA 02601, United States
NON REFUNDABLE DEPOSIT was not clearly communicated before asking for signed contract. Deposit was explained as covering the first 14 days of service and is fine as a business practice but not mentioned as being non refundable when requested. The elderly client was hospitalized only 7 days in and did not return home. A call was made to inform of the situation and a request of half the deposit back due to the circumstances. This business was all too happy to keep the full deposit.
Read More ReviewsNON REFUNDABLE DEPOSIT was not clearly communicated before asking for signed contract. Deposit was explained as covering the first 14 days of service and is fine as a business practice but not mentioned as being non refundable when requested. The elderly client was hospitalized only 7 days in and did not return home. A call was made to inform of the situation and a request of half the deposit back due to the circumstances. This business was all too happy to keep the full deposit.
I was extremely satisfied with Stella, the care giver that you sent us today. She is a very warm and pleasant person and she was very professional. Please consider her as a wanted care giver in our home anytime . Thank you Germaine
I used the Perfect Care Match company at the beginning of the year because my grandfather had broken his right hip in Nov 2020 and my nana broke her right hip in Jan 2021. Our family needed support during the day for their care. I spoke originally with Nicole, who immediately made me feel at ease. The stress of finding care for my grandparents was immense and as it was their first time ever having non-family caring for them, I was very nervous. Nicole was so informative and patient. She sat down with my grandfather made the whole experience a breeze. Once we established a relationship with the company, we met Leah. Leah and Nicole did everything they could to check in with us, made my grandparents a Valentine's day gift, and found them the PERFECT caregiver. As a whole, this company really puts family first. They listen to concerns, are available at the drop of a dime, and make you feel like your family is their number one priority. I highly recommend trusting the Perfect Care Match and their team to find your family the best caregiver to fit your family's needs. I cannot thank them enough for their efforts, support, and help when my family needed it the most. And I would use them again, in a heartbeat.
Our family had a very positive experience with Perfect Care Match. My mom was very ill with severe dementia and was legally blind. When her long time caretaker needed to leave for 2 months we were referred to Care Match. It was a very difficult time for me and my sister since we did not live near our mom, so we were dependent on Care Match.We were matched with a wonderful, loving, and patient caretaker who took care of my mom like family. Care Match was consistent with keeping in touch and that made our family feel connected. Everyday I talked to Robyn, the caretaker and she kept me up to date with my mom. Our family was so grateful for Robyn because it was a very difficult time for us being so far away. My mom did pass away in January and our family will always be grateful to Robyn who was a angel on earth. I would highly recommend Care Match for your loved one.
Our family had Perfect Care Match take care of our Mother at the end of her life. We cannot say enough about the exceptional care she received. Their staff is professional and caring. We would highly recommend them.
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