919 Lehua Ave, Pearl City, HI 96782, United States
If you’re looking for a rehab place to send your love ones to PEARL CITY NURSING HOME IS THE PLACE! My mom started at PCNH back in the beginning of March 2025. I met and had a meeting with the whole team from social workers, head of rehab, head nurse and an office clerk. They went over everything with us and what to look forward to. Mom started there couldn’t even sit up by herself or even stand. The rehab team worked hard, supporting and build up her confidence five days a week. About two months later mom is able to sit up, stand and walk by herself. The team in rehab from PT, OT, Speech and the Boss Lady Kacie is an AWESOME OHANA TEAM! They were always there to help, answer any of our questions and concerns we needed. I’ve never saw such a positive Ohana team that supports one another in helping us families! I also spent time with other residence at PCNH and they all look forward to going to rehab. They all enjoy rehab because of the environment, the workouts and especially the rehab Ohana! May you folks always be blessed as you all have blessed us!!!! ALOHA & MAHALO NUI LOA, Davey
Read More ReviewsIf you’re looking for a rehab place to send your love ones to PEARL CITY NURSING HOME IS THE PLACE! My mom started at PCNH back in the beginning of March 2025. I met and had a meeting with the whole team from social workers, head of rehab, head nurse and an office clerk. They went over everything with us and what to look forward to. Mom started there couldn’t even sit up by herself or even stand. The rehab team worked hard, supporting and build up her confidence five days a week. About two months later mom is able to sit up, stand and walk by herself. The team in rehab from PT, OT, Speech and the Boss Lady Kacie is an AWESOME OHANA TEAM! They were always there to help, answer any of our questions and concerns we needed. I’ve never saw such a positive Ohana team that supports one another in helping us families! I also spent time with other residence at PCNH and they all look forward to going to rehab. They all enjoy rehab because of the environment, the workouts and especially the rehab Ohana! May you folks always be blessed as you all have blessed us!!!! ALOHA & MAHALO NUI LOA, Davey
I've been at PCN for 79 days. I arrived needing acute care and physical therapy. I was unable to stand and had T-Rex arm reach. The RNs and CNAs were professional, caring and very skilled in patient care and rehab. I know, I was a CNA over 10 years in personal care home, in a senior behavioral dept, snf dept, medsurge dept, ER dept. I worked in a resident nursing facility, hospital facility, and mental health facility. Here, the CNAs are compassionate and hardworking in patient care. The RNs are skilled in providing medical care and in providing pain medications timely as needed. The medical activity staff are vibrant in providing activities and games for patients to compliment the medical care and physical therapy they're receiving. They encourage family visits and participation along patients in a relaxed setting. The kitchen provide healthy meals with a variety of ethnic favorites as well as a few alternative substitutions to please. The physical and occupational therapist are skilled to promote patients physical strengthing and regain their ability and agility to endure daily ADLs needed for when they leave here. The administrative staff provides needed support to make sure that your stay here is productive, pleasing and goal reaching. This is a complete package, don't you think. I did, and I walked out of there with skills to practice at home to keep what I regained. REACH FOR THE SKY...I did! Big Mahalo to everyone. ❤️ 👍🤙 THIS PLACE IS THE TOTAL PACKAGE!
My grandmother was sent to this nursing home directly from Pali Momi and spent a significant amount of time there. Unfortunately, the care she received was appalling and completely unacceptable. During her stay, she developed a wound that became severely infected due to neglect. The wound was large and deep, yet wound care only visited her once a week. This lack of attention led to a series of serious health issues. The hygiene standards at this facility are horrendous. They do not bathe or change residents promptly after accidents, leaving them to sit in their mess for extended periods. At best, residents might get wiped down once a day, which is entirely inadequate. The neglect of my grandmother’s hygiene and wound care caused her infection to worsen, resulting in her losing the ability to walk, stand, or move on her own. She also began hallucinating and became gravely ill. Her health deteriorated so rapidly that it terrified our entire family. Eventually, she had to be transferred to a hospital due to breathing complications. While there, we learned that the infection had spread to her bones, which explained her loss of mobility. This level of neglect and incompetence is shocking, and it’s terrifying that this facility is still operating. Adding to the nightmare, the nursing home does not follow HIPAA regulations and shows no regard for transparency or family communication. If a resident requires emergency assistance and 911 is called, they have a policy of waiting four hours to notify the family. Imagine not knowing for four hours if your loved one is hurt or on the brink of passing—this is unacceptable and inhumane. We had no idea how negligent this facility was until my grandmother’s health started declining dramatically. Everything spiraled downhill, and it’s clear that they do not prioritize the well-being of their residents. Please think twice before placing your loved one here—it could cost them their health and dignity.
The night staff here are especially moody, rude, or simply lacking social skills/soft skills--or as they call it, "bedside manner." It's probably a combination of long hours, lower pay, and some difficult patients, but it's no excuse. Plus, it doesn't help that the majority of this staff is FOB Ilokano (a kind of Filipino) and they seem to have racist tendencies to anyone who speaks straight English, doesn't look like them, or doesn't speak their Ilokano dialect. Their expressions and responses make it so obvious. I pity those families that have to deal with these folks, let alone the patients. Who knows what mal-practices might go on here that's unchecked or underreported. SMH.
I'm editing my review since rereading my last one made me realize that I was too lenient. My grandma almost died here. The combination of having immigrant nurses who barely speak English along with being understaffed is utter insanity. The inside is depressing and I can attest that it does look like third world conditions. Upon arrival, the nurses were totally clueless. I genuinely think they had no idea what was wrong with my grandma, considering it took almost 24 hours after her arrival to get her an IV bag; she hadn't eaten for a week prior due to an intestinal blockage (Thanks Pali Momi for finding this out after making her suffer for two weeks!). We had to threaten taking her to the ER, which she ended up going to anyway after the nurses begged us not to take her. If my family and I weren't looking out for her, the nurses probably would have let her rot in her bed. Bottom line is, if you think something is severely wrong with your kupuna, either avoid this nursing home entirely or take them to the ER.
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