3141 NE 148th Ave, Portland, OR 97230, United States
My mother moved here a few months ago and this is our first visit to her since she moved. We are very pleased to see the great care and the quality of life. She is enjoying fthe food, the activities and appreciates tthe friendly management. We highly recommend the Parkrose Chateau for any senior looking for a great place to live.
Read More ReviewsMy mother moved here a few months ago and this is our first visit to her since she moved. We are very pleased to see the great care and the quality of life. She is enjoying fthe food, the activities and appreciates tthe friendly management. We highly recommend the Parkrose Chateau for any senior looking for a great place to live.
I brought my daughter over to volunteer for a job, and the front desk person was very friendly and smiled. That's called customer service. Make me feel welcome .
I have lived at Parkrose Chateau since September of 2022. I love how the building is so bright. The 3 story atrium has ample windows that cast natural light through the whole entryway. There are a variety of floor plans and my one bedroom has large windows all across the exterior of the bedroom and living room to give loads of natural lighting.The meals rarely dissapoint because there are multiple choices at meals. A "heart healthy " choice is available at the two main meals (dinner and supper) for the many of us who have to watch our salt intake. The staff make holidays special with the marvelous food and decorations. What really makes this place wonderful is the people. Most of the residents are very friendly and you will find yourself making lasting friends if you are willing to participate. I say this with assurance because my wife ended up having to go through hospice here. Mary and Amy (assistant and general managers) were so sensitive, supportive and respectful during that time. Their care and sensitivity, as well as their can-do attitude in the face of every imagineable challenge will not ever be forgotten by me. It has been a pleasure getting to know the residents. Each one has so many amazing life stories. This is a great place for people who are ready for more convenience in life (meal prep, housecleaning etc.) but still get around independently.
It gets three stars because the people who work here work hard and are always polite. The company that owns this facility, Hawthorn, is the reason the score is low. The food is mediocre, the bus has no wheelchair lift (and Hawthorn refuses to add one or get a new bus), and there is only one maintenance person--and he can't keep up with things. Loneliness and cliques are rampant. It is clean.
Employees known to drink during residents happy hour time. Teamwork seems to be at an all time low amongst inner staff.
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