5055 Thompson Rd, Columbus, OH 43230, United States
My family moved our Mother to Our Home in August of 2024 after we were unhappy with other long term facility that our Mother was in. After visiting and interviewing ten different places, the choice was an easy one. Tara, Chelsea and McKenzie were very patient very our family as very had many questions due to our very unpleasant prior experience. Our Home is very spacious and open so that natural light is allowed in. The residents are very happy there. When I was moving my Mom in there was a resident outside walking and she stopped me and said “moving in or out.” I said “I’m moving my Mom in.” The resident shared that she has been there for 3 weeks and that she loved it there. A completely, unprompted testimony from a resident made me feel better that I had made the right decision for my Mom. The food is excellent. The Dining Staff makes sure that they get to know the residents likes and dislikes and makes sure that they are eating. My husband and I and my Mother’s Clergy have even had meals there. They were very impressed. The Staff works with us to ensure that Mom is getting the best care possible. When my nephew was moving furniture into Mom’s room, he was impressed that the Front Desk Staff remembered his name and spoke to him as he was in and out of the building. He commented that the other place Mom was at never spoke to him or even knew his name even after 5 months. Katina promptly responds to emails and is great at communicating Mom’s schedules with all Staff. Upon move in, I was handed a sheet with phone numbers and emails for everyone…from Greg, the Owner, each Director, the Nurses, etc. Our Home is truly a team with the family.
Read More ReviewsMy family moved our Mother to Our Home in August of 2024 after we were unhappy with other long term facility that our Mother was in. After visiting and interviewing ten different places, the choice was an easy one. Tara, Chelsea and McKenzie were very patient very our family as very had many questions due to our very unpleasant prior experience. Our Home is very spacious and open so that natural light is allowed in. The residents are very happy there. When I was moving my Mom in there was a resident outside walking and she stopped me and said “moving in or out.” I said “I’m moving my Mom in.” The resident shared that she has been there for 3 weeks and that she loved it there. A completely, unprompted testimony from a resident made me feel better that I had made the right decision for my Mom. The food is excellent. The Dining Staff makes sure that they get to know the residents likes and dislikes and makes sure that they are eating. My husband and I and my Mother’s Clergy have even had meals there. They were very impressed. The Staff works with us to ensure that Mom is getting the best care possible. When my nephew was moving furniture into Mom’s room, he was impressed that the Front Desk Staff remembered his name and spoke to him as he was in and out of the building. He commented that the other place Mom was at never spoke to him or even knew his name even after 5 months. Katina promptly responds to emails and is great at communicating Mom’s schedules with all Staff. Upon move in, I was handed a sheet with phone numbers and emails for everyone…from Greg, the Owner, each Director, the Nurses, etc. Our Home is truly a team with the family.
Our Home in New Albany was the perfect fit for my active Mother-in-law. We were so impressed with the staff, from Tara, who answered all of our questions about the facility, to McKenzie, who gently evaluated my Mother-in-law, and Jeff from maintenance, who assisted us as we moved her into her room and ensured she had everything she needed. The warm, welcoming environment was apparent the moment we walked in. The excellent staff of nurses and caregivers are there to help our mom as her needs change, giving my family peace of mind. We are thrilled that our beautiful mother is happy and active in her new home.
I am an outside vendor who works with Our Home and their lovely residents and staff. I love this place. Here is what is unique about this facility: 1) The leadership, from Greg, the owner, down, they are 100% committed to making this place what it is, amazing! I was fortunate to sit in on a staff meeting a few months ago and got to hear Greg's heart for the team. It was impressive. I believe wholeheartedly that a supportive "loved" and appreciated staff, supports, loves and appreciates its residents. ("trickle-down affect"). 2) They have created a leadership school, of sorts, to help employees learn leadership skills and grow in their roles and are encouraged to think outside the box and reach for new potential. (Who does that in this industry?) 3) Residents (& staff) love it here. They are engaged. They are happy. They are active. 4) Their new head chef, wow! Her creations are amazing. The food is fantastic. Your loved ones will be fed well. 5) Their nursing staff and caregivers truly care for their residents. They aren't just a face, they are truly loved and cared for. This is one of my favorite facilities to work with. It is an honor to work with their team especially Kattia, who always greets you at the front with a smile and is ready and willing to help any way she can, McKenzie their kind and devoted DON, Rebecca Frank & Tara who keep the place buzzing with fun. I work in Hospice, and we work with a lot of buildings in the Columbus area, this is one of my favorites. I recommend the facility to others, and I would strongly consider sending my own family here, which says a lot, I'm pretty picky lol!
Our Home New Albany has been a wonderful "retirement apartment" for my father-in-law. The staff members, including Sindy, Diane, Tara, McKenzie, Laura, Chris and Lisa, are incredibly responsive to our questions and concerns, which gives me great peace of mind. My father-in-law is content, well-cared for, and he enjoys the food!
I'm happy to write a review about the great staff at Our Home. After my mother became ill and was hospitalized, we were faced with the difficult decision of finding an assisted living facility for her. After visiting several facilities, we were thankful to find Our Home. It is a beautiful, clean, and pleasant facility with amazing staff and great activities and music for the residents. The food is also excellent! I would like to acknowledge Tara McCoy for exceeding my expectations on helping me transition my mother to Our Home. She was there every step of the way and made the process seamless. I'm always greeted with a friendly smile from the receptionist, and Cathy has been great with her fun activities and warm personality. I would also like to acknowledge nurses Chris, Erika and Catherine who have been wonderful to her, and her PT and OT therapists have been awesome. I feel very blessed to have found Our Home, and I highly recommend it ❤️
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