17450 Pilkington Rd, Lake Oswego, OR 97035, United States
The Executive Director, Business Manager, Cooks and more clean out the Petty Cash, Food ,Supplies, Decor, designed for the Residents Programs and line their pockets with it. The amount of theft there by Staff is unbelievable. They rent to VIOLENT and unsafe residents. I was ATTACKED my arm seriously injured. My reports of this Violent Unsafe Residents went ignored. My injury, ignored. I reported Harassment. Ignored. It's "a great day at Lake Oswego Bonadventure""..
Read More ReviewsThe Executive Director, Business Manager, Cooks and more clean out the Petty Cash, Food ,Supplies, Decor, designed for the Residents Programs and line their pockets with it. The amount of theft there by Staff is unbelievable. They rent to VIOLENT and unsafe residents. I was ATTACKED my arm seriously injured. My reports of this Violent Unsafe Residents went ignored. My injury, ignored. I reported Harassment. Ignored. It's "a great day at Lake Oswego Bonadventure""..
What a wonderful wonderful place! The building and property are clean and cheerful… the rooms were bright and comfortable… from the moment I arrived the staff was warm, inviting, and friendly! The receptionist was great… The tour with Jeania and Kiersten was thorough…and made me feel at ease! It was such great experience.. I wrote a deposit check on the spot knowing Jeania would be working to help me get my brother placed in a room that fits his needs and helping us pick the right plan for our needs!
ZERO STARS, Management staff are rude and turnover there is weekly. They only have one maybe 2 caregivers per shift, so residents are yelling for help for hours on end with no help. They have had a recent Resident taken to the hospital for bedsores. We are making a formal complaint as well. Response to Owner- No thank you. You do not take them seriously and terminate staff for speaking out. The way I have seen staff treated by the new manager Gina or Jena, whatever her name is, is sad. I understand she came from another location where she was almost fired, but saved by you. You also have multiple activities on the calendar which never happen and then you ask activities staff to "look busy" when new people walk through on tours.
Managers have no idea how to manage. Managers are rude and condescending. Residents are constantly complaining! Takes hours to get the food out.. They put on a “professional” front but that is so far from the truth. If you care for your loved one, don’t ever allow them to stay here! Residents are neglected, ask one for yourself.
My mother-in-law has been getting excellent care at Oswego Place for the past 4 years. She loves the three carefully prepared meals and the in-room service. The staff is very friendly and goes above and beyond to ensure her comfort. Also, they do an excellent job of dispensing her medication and making sure that she is on time for her doctor appointments. She has made many friends and is very happy with the overall Oswego Place experience.
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