Open Arms Retirement Center

Lisa Dantzler

I placed my dad here in January around the 6-7in a private room and told them not to ever change his room.Feburary 3rd he was diagnosed with covid. They then change his room and put him in with another covid patient. From the 3rd until the 12 he complained about not having showers. He didn't get his night time eye drops . His room was cold because the heat kept going out. At this time it was being 20 degree in the morning . No one think to give extra cover. The heater was falling out of the wall and still no one think of a way to keep the cold air out. How do I know all of this you may ask. I was doing housekeeping there until I got the stomach bug from there. A resident said to me that she wouldn't put her dog in that place. This place is a part of Pace which means it's terrible. STJ of the Pines in Fayetteville is also a part of Pace program. When they finally moved him back to his room his wallet ended up at the laundry. Yes the money was missing. I was told that they have never had any missing money before. This place is a revolving door. You don't know who you are hiring. Yes you did a back ground check,but maybe him or her haven't been caught yet. If anyone knows of a better place please let me know so that I can move him. That accepts the same type of payment.