1010 Anna Knapp Blvd, Mt Pleasant, SC 29464, United States
As a former director of this facility, it deeply saddens me to write this review. I had the privilege of managing this building for three years, during which I not only built a strong, compassionate team to care for our residents but also formed lasting bonds with both the residents and staff. When I was offered an incredible opportunity to advance my career, I made the difficult decision to leave. I gave ample notice—working a full 47-day transition—and on my last day, I ensured a smooth handover by working a 12-hour shift to help set the building up for continued success. When I left, the building was at 100% occupancy and fully staffed, with no agency workers needed. Even after my departure, I remained committed to supporting the facility by answering calls from both the team and corporate office. Since leaving, I’ve visited the building three times just to check in on the residents and offer some personal support. Unfortunately, after my last visit, I was informed that I was no longer welcome to return. This decision broke my heart. It seems that the current Executive Director places personal ego and opinions above the well-being of the building. There have been reports of rudeness and arrogance, which, unfortunately, appears to be affecting the overall performance of the facility. The owner, Bear, is a genuinely compassionate leader who leads with empathy, and I hope he personally observes the situation and considers the impact these issues are having. Until recently, I always spoke highly of this building and referred others to it. Sadly, I can no longer do so. Since my departure in April, not a single positive review has been posted. My advice is to take a long, hard look at the current leadership, as the building’s struggles seem to stem from there. I’ve always taken pride in the work I do, and I am grateful for the opportunity to continue making a positive impact in my current role, where I’ve helped grow occupancy to 90% in just eight months. Ms. Kaffie, Thomasena, and Janet are the true assets of this facility, and they deserve recognition for their unwavering dedication. I sincerely wish the building the best of luck moving forward, as it will surely be needed.
Read More ReviewsAs a former director of this facility, it deeply saddens me to write this review. I had the privilege of managing this building for three years, during which I not only built a strong, compassionate team to care for our residents but also formed lasting bonds with both the residents and staff. When I was offered an incredible opportunity to advance my career, I made the difficult decision to leave. I gave ample notice—working a full 47-day transition—and on my last day, I ensured a smooth handover by working a 12-hour shift to help set the building up for continued success. When I left, the building was at 100% occupancy and fully staffed, with no agency workers needed. Even after my departure, I remained committed to supporting the facility by answering calls from both the team and corporate office. Since leaving, I’ve visited the building three times just to check in on the residents and offer some personal support. Unfortunately, after my last visit, I was informed that I was no longer welcome to return. This decision broke my heart. It seems that the current Executive Director places personal ego and opinions above the well-being of the building. There have been reports of rudeness and arrogance, which, unfortunately, appears to be affecting the overall performance of the facility. The owner, Bear, is a genuinely compassionate leader who leads with empathy, and I hope he personally observes the situation and considers the impact these issues are having. Until recently, I always spoke highly of this building and referred others to it. Sadly, I can no longer do so. Since my departure in April, not a single positive review has been posted. My advice is to take a long, hard look at the current leadership, as the building’s struggles seem to stem from there. I’ve always taken pride in the work I do, and I am grateful for the opportunity to continue making a positive impact in my current role, where I’ve helped grow occupancy to 90% in just eight months. Ms. Kaffie, Thomasena, and Janet are the true assets of this facility, and they deserve recognition for their unwavering dedication. I sincerely wish the building the best of luck moving forward, as it will surely be needed.
Sweetgrass Court is the most amazing place I have ever seen. My experience has been wonderful, the first time in years that my mom has gotten dressed, been out of her room, been involved in activities, and the list goes on. She smiles and is happy every time I see her. The staff take them out to events, lunches, and activities which they certainly enjoy. Then they send pictures of my mom and others enjoying the activities. The staff are wonderful in every respect and very kind to their patients and family members. They have parties and invite the families which is great fun. Sweetgrass should serve as a model facility for others to follow. I feel as if they are a blessing from God Rebecca Robinson Daughter of patient
It was a very difficult decision to move my parents from their home in Beaufort to a memory care home in Mt. Pleasant. However, the staff at Sweetgrass Court helped make it easier in every way possible. Tasha was amazing from the start, thoroughly answering all of my questions and checking in with me on a regular basis during the decision-making process. We were not sure if my mother would be a good fit, so their director, Traci, as well as their physical therapist, traveled to Beaufort to evaluate her. I was so impressed with their dedication. They did not want to just take our money- they truly wanted this to be a safe and appropriate move for my parents. Once there, the staff made every effort to help make a smooth transition for the entire family, not just my parents. The employees made a sincere effort to get to know my parents as individuals in order to help make them happy and comfortable. As soon as my parents’ condition changed, I was immediately notified and felt very comfortable and confident that they were well taken care of. Unfortunately, I lost both of my parents. However, the staff at Sweetgrass Court were there through every stage of my family’s loss. They provided endless comfort and I wouldn’t have wanted the situation to have happened any differently. They helped make the loss less painful. Tasha still checks in with me and I miss seeing their caring and beautiful faces. I wouldn’t do anything differently, as my experience at Sweetgrass Court was priceless.
My father needed memory care assistance when he was 89 and we were referred to Sweetgrass Court. By mistake, I drove to the nearby Assisted Living Sweetgrass on Mathis Ferry. The nice lady there listened to my needs and then offered to get in her car and lead me to the Sweetgrass Court Memory Care facility that was not far away. She did so and she introduced me to the folks I needed to see. As things turned out, my Dad got a very nice room and was made to feel comfortable, safe, and at home. The staff has been very attentive to my Dad and they have watched over his every need, and they have been very communicative with me, too. Dad feels comfortable and has no complaints whatever. He likes the food,too. When he has a medical need, the staff doctor makes regular rounds and takes care of it. We are very happy with Sweetgrass Memory Care, 1010 Anna Knapp Boulevard, M.T. Pleasant, S.C., for my Dad’s needs. Tom
The Sweetgrass Staff care for my husband as their family. He’s looks nice.. shaved and well dressed. His room is always clean.. bed made, curtains open with a comforting view of the woods. They keep him busy throughout the day with fun activities and exercise. The daily structure and consistency keeps him calm and stress free. Myself, along with my family, feel very fortunate he is under their care. I don’t leave, after a visit, with a heavy heart because I trust Sweetgrass Court with his care.
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