433 W Bastanchury Rd, Fullerton, CA 92835, United States
Oakmont staff especially Jessica R.(front desk secretary), Johanna (medical technician nurse), and Chris (sales) they have been there since before my parents made the transition to independent living to assisted living. Upon just checking out the location Chris was very welcoming and super sweet and patient with my parents. On mornings they'd go down for meals they'd stop and say good morning to both Chris and Jessica as they both enjoy talking with them and seeing how they are doing. Being I am the only local family around they have helped me tremendously with tasks and helping me and my parents adjust to a different way of living. I work a lot and also trying to repair their home. So I just couldn't balance caring for them and getting work done. My parents absolutely love these 3 people. They were sad when the executive director left (Lindsey). And since then things have been a little wonk of adjusting to the new schedules and options available to do while there. They have a amazing staff member there that help with events and ensuring my parents know and participate. My parents were very antisocial since even before 2020. Probably cause a lot of their friends and family moved away. This location brought them out of their shell and made them healthier and more active. For me it's a super helpful and informative of events and any important things that I should be informed on. It's the staff that makes the place a amazing place. Makes the location unique and special not just like a typical place. Hoping the corporate office doesn't change things and force or make their staff leave based on treatment and lack of staffing as a result.
Read More ReviewsOakmont staff especially Jessica R.(front desk secretary), Johanna (medical technician nurse), and Chris (sales) they have been there since before my parents made the transition to independent living to assisted living. Upon just checking out the location Chris was very welcoming and super sweet and patient with my parents. On mornings they'd go down for meals they'd stop and say good morning to both Chris and Jessica as they both enjoy talking with them and seeing how they are doing. Being I am the only local family around they have helped me tremendously with tasks and helping me and my parents adjust to a different way of living. I work a lot and also trying to repair their home. So I just couldn't balance caring for them and getting work done. My parents absolutely love these 3 people. They were sad when the executive director left (Lindsey). And since then things have been a little wonk of adjusting to the new schedules and options available to do while there. They have a amazing staff member there that help with events and ensuring my parents know and participate. My parents were very antisocial since even before 2020. Probably cause a lot of their friends and family moved away. This location brought them out of their shell and made them healthier and more active. For me it's a super helpful and informative of events and any important things that I should be informed on. It's the staff that makes the place a amazing place. Makes the location unique and special not just like a typical place. Hoping the corporate office doesn't change things and force or make their staff leave based on treatment and lack of staffing as a result.
Oakmont is a wonderful and caring luxury senior living facility. The staff there take amazing care of all the residents. I’d like to call out Chris O., Mike M., Joanna, Oscar, Lupe, Osiris, Barbara and I could go on. The people there give 110% of themselves everyday. Thank you all for making my dad comfortable and going above and beyond. The folks at Oakmont are creative and my dads dog Tommy wrote a letter to the residents. All the residents loved the new celebrity in the facility. Just a top notch group of caring and loving people. I also have to call out the residents. Stu, Margaret, Linda, Bill (and his cat), James and many more again were so welcoming. Sign me up! I’m ready to retire here now! Thank you all for being there for my dad.
Oakmont *should* receive five stars, but because this has been our first experience at a senior living facility, and there were a few minor hiccups, plus the learning curve, I gave four. First and foremost, thank you Oakmont for the hospitable and kind welcome. The transition for our folks from Home-to-Oakmont---like it is for so many---was rocky and traumatic. But this was a transition that was necessary for the well being of our parents. Dad wanted the move; Mom did not. And Mom was who needed a safe, healthy environment the most. What made that transition go as smoothly as possible was the courtesy shown by the excellent, professional Oakmont staff. Even more, as difficult as it was for us as family, Oakmont management and staff were not rattled or annoyed. They poured on the welcome with smiles and warmth. So beyond the facility itself---which is outstanding---the people made the critical difference. The minor critiques of the experience are, to be sure, minor: Occasionally, it could take too long for meals to arrive as they tried to manage residents coming in at typical times, and it seemed they were slightly under-staffed. Silly unimportant things like not monitoring the Bistro area to ensure it was stocked (but most times it is!!). Recommendations: I'd like to see more 'therapeutic' options provided; where experienced social workers or psychologists would intentionally seek out residents (ie, my parents) and offer a 'therapeutic listening ear' (ie, counseling); not to mention, the human companionship with someone who is not necessarily elderly, yet with empathy and concern. This journey needs to be accompanied by gentle, kind people, and experts in psychology and gerontology would be a great benefit. Similarly, it would be good to have more proactive and intentional engagement with those who are in early-to-moderate stages of memory and cognitive decline (this is occurring with one parent). All said, these recommendations and critique pale in comparison to the sense of gratitude and relief we feel, now with our folks well cared for, interacting in a community of new friends, and with staff who can respond in case of any significant medical emergency. Well done, Oakmont!
I have a family member who lives in this community and when I tell you it's top notch, service and amenities. They live up to every word. I was recently there for a brunch and it was beautiful. Residents were humming with joy. The food was absolutely superb. All the management staff and other staff members were very helpful and accommodating as they always are. I wish I had gotten a picture of the food, again amazing culinary team they have there.
As a healthcare provider, I have had the pleasure of visiting several assisted livings in Orange County. Oakmont of Fullerton is one of the best. They provide not only an exceptional living environment for seniors, but numerous activities and great food, according to several seniors who I have spoken to who live there. One of the things I focus on when I’m visiting communities is the wellness team. The current wellness director Jhoana is very proactive in anticipating the needs of her residents and leads an amazing team by being very hands on. Would definitely recommend touring if you are looking for an Assisted Living or Memory care for your love one. I also have had a couple of meals there - their chef is excellent!
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