5500 Karl Rd, Columbus, OH 43229, United States
My mother was a resident of this place. She was a fall risk, and they said she would be checked on on the hour by the nursing staff. Well, they didn't check on her once all night, and she fell in the kitchen. She screamed for help all night. She had to urinate and peed in a cooking pot. The most humiliating experience. After that, I knew they would not and could not give my mother the care she needed. If you parent is a fall risk, do not put them in this place.
Read More ReviewsMy mother was a resident of this place. She was a fall risk, and they said she would be checked on on the hour by the nursing staff. Well, they didn't check on her once all night, and she fell in the kitchen. She screamed for help all night. She had to urinate and peed in a cooking pot. The most humiliating experience. After that, I knew they would not and could not give my mother the care she needed. If you parent is a fall risk, do not put them in this place.
Tania, Tammie and Kim are amazing! They genuinely love and care about each and evey resident that lives at the Oakleaf and Grove! Total Care Therapy is beyond grateful to have the opportunity to be apart of this community 🙏 thank you for all you do!
Our experience with Oakleaf was honestly heartbreaking. While I understand everyone’s situations and experiences are different, I would be remiss if I didn’t share ours. The senior living advisor promised that my mother’s level of care needs could be met in this assisted living facility, including having lifts available to aid with transfers and staff trained to use them. They even evaluated my mother in-person at her rehab facility and assured us that she would be safe at Oakleaf. Long story short, they did not have the necessary equipment to transfer my mother safely and we didn’t find this out until she had already moved in and signed the contract. It took our family two weeks to secure the lift ourselves - Oakleaf never took accountability for the misrepresentation - and by that point, it was too late. Most heartbreaking of all, when I came to visit my mother on January 1st after being out of town, I found her gravely ill. After the nurse on duty told me that she just needed to drink more water, I demanded they call the squad and my mother went to the hospital. She was dangerously dehydrated and had a severe UTI which eventually killed her. She never returned to Oakleaf. She was there for 2.5 weeks and it was a miserable 2.5 weeks for my family. Because of their 30 day notice policy, my mother was required to pay a full additional month for care and food that she did not receive, despite the oversights made by this facility and its staff. There were many aids and nurses who were wonderful and even helped care for my mom’s cat while she was in the hospital. To them, I am grateful. However, the facility as a whole was an epic disappointment.
Great team to work with!! Brittany makes our partnership easy and seamless for the seniors we serve!!!
Oakleaf Columbus takes pride in caring for their residents. Friendly staff and delicious meals and wonderful activities allows the residents to live their life to the fullest!
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