5219 Clairemont Mesa Blvd, San Diego, CA 92117, United States
My brother lives here and has been waiting over a week to have his laundry done. When I asked if he spoke to the staff about it- He said they don't speak English, and he doesn't speak Spanish. What's going on here? I am going to call them tomorrow, even tho it's Easter, because my brother had run out of clean clothes and won't come to dinner in his sweat pants. To be continued, I'll update as soon as I know what's happening. As of Monday April 21 @noon, still no laundry's been done. This is a service he PAYS for! What's up? Update: 04/23/2025 I called today and spoke with Casey, what a polite and courteous employee! He said they would get right on it for my brother, so I am amending my review from 1 star to 4! Thank you Cadey
Read More ReviewsMy brother lives here and has been waiting over a week to have his laundry done. When I asked if he spoke to the staff about it- He said they don't speak English, and he doesn't speak Spanish. What's going on here? I am going to call them tomorrow, even tho it's Easter, because my brother had run out of clean clothes and won't come to dinner in his sweat pants. To be continued, I'll update as soon as I know what's happening. As of Monday April 21 @noon, still no laundry's been done. This is a service he PAYS for! What's up? Update: 04/23/2025 I called today and spoke with Casey, what a polite and courteous employee! He said they would get right on it for my brother, so I am amending my review from 1 star to 4! Thank you Cadey
I got to the facility in time to catch a really good singer performing in the living room before dinner. It was a treat to have this talented singer who will have a return performance in two weeks.
I was there several times to visit my 2nd Mom” Evelyn Lee until she passed yesterday. Although she was unable to notice her surroundings, we certainly did and having a quiet roomy space to spend with her, made it certainly more bareable. I used to work in my younger years as a CNA in a place that was loud and smelled of urine with much too bright glaring light.
It was time for my mother to be in an assistant living place as per her medical doctor recommendation. I searched many places for the right place for mom. Brookdale in Clairemont was a place that my brother and I felt that mom could call home. Its always hard for a senior citizen to make a change and when we moved mom into Brookdale Clairemont she was greeted by the staff and in her room was a basket of welcome gifts for her. She loved that and the staff came in several times in the day to introduce themselves to her and asked her if she needed anything. She loved going to the dining room for her meals and she made a best friend right away. One thing about this facility, there was always fun things to do on a daily basis. Mom enjoyed the field trips and the arts & crafts. On holiday's the facility always went all out to decorate for the occasion and had special guest come to play music and all the residents could enjoy happy hour together or a fun ice cream social. I also enjoyed the entertainment with mom too. Families are always welcomed to visit. Mom was able to visit with her family on any given day. The staff was always so nice, helpful and when anything was going on with mom the staff always called us to update us about moms care. I am so thankful for Brookdale Clairemont, and all that have taken care of my mom. Brookdale will always have a special place in mine and my families hearts
I can’t say enough good things about Brookdale Clairemont. We moved my mother (102 years old) there two months ago after living on her own and it has been a fantastic experience in every way. All of the staff members are extraordinarily kind and helpful and go out of their way to take care of her. They are patient, responsive, and look after many details, including picking out a cute outfit for her to wear every day. The residents are very friendly and have made a point of saying hi to my mom and calling her by name even though she doesn’t see or hear well. My mother is delighted to be there and keeps saying she is living in luxury. The dining staff is amazing, providing wonderful meals and special treats. The housekeeping and laundry services are excellent and do a beautiful job. I absolutely would recommend Brookdale Clairemont to anyone.
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