300 E Washington Blvd, Fort Wayne, IN 46802, United States
My sister lives there and the conditions are deplorable for any human to live in the rooms are dirty the bed she sleeps on has springs coming out carpet is so dirty you can't tell what color it is no closet no dresser frig she has is so bad she can't put anything in it and now they want to take over her money. I am her power of attorney and no one has call me to tell me anything about this I talked to them about this and they said it was a mistake but they were taking over some of the residents money but didn't give a reason so those of you who have family members there be aware of this. I told them i would pull her out and i was told they would turn me in for taking her out if some place she was happy at then they said she was yelling at some of the people playing bingo and she needed to go to a Dr. to see if she was alright I said I know my sister have known her for 67 yrs she doesn't do that unless some one provokes her and the said I didn't know her she has been there a year and now you are her dr. there has been bed bugs in her room she has had pneumonia 2 times stomach problems since she has been there and no has called me to tell me she was in the hospt. This place is run by a bunch of incompetent people that need to be fired and the place be shut down.
Read More ReviewsMy sister lives there and the conditions are deplorable for any human to live in the rooms are dirty the bed she sleeps on has springs coming out carpet is so dirty you can't tell what color it is no closet no dresser frig she has is so bad she can't put anything in it and now they want to take over her money. I am her power of attorney and no one has call me to tell me anything about this I talked to them about this and they said it was a mistake but they were taking over some of the residents money but didn't give a reason so those of you who have family members there be aware of this. I told them i would pull her out and i was told they would turn me in for taking her out if some place she was happy at then they said she was yelling at some of the people playing bingo and she needed to go to a Dr. to see if she was alright I said I know my sister have known her for 67 yrs she doesn't do that unless some one provokes her and the said I didn't know her she has been there a year and now you are her dr. there has been bed bugs in her room she has had pneumonia 2 times stomach problems since she has been there and no has called me to tell me she was in the hospt. This place is run by a bunch of incompetent people that need to be fired and the place be shut down.
We have never done this before but in this situation I feel it necessary. We were contracted to take over the pest control in this facility. We discovered the bedbugs were so bad on our cost we did a free floor by floor room by room inspection of the entire building. This inspection took about 50 hours to complete. We discovered that a significant amount of the rooms had bedbugs. Some of which were so bad it was heartbreaking to see what these precious elderly were going through. We had serious issues with receiving cooperation with maintenance staff and the individuals running the facility. When I say bad bedbugs I'm talking so severe that bedbugs were crawling on some of the patients bodies. We are heat specialists and thus have specific equipment for the jobs. The equipment is very heavy. It was often the elevator was not working so we were forced to carry the machines up the stairs. This added an hour or more to our jobs every time this occurred. Many times the rooms were not ready and we had to finish prepping again adding another hour plus. We began to notice on top of the lack of any cooperation that they were not paying the bills. They used covid as an excuse so we did our best to work with them. Eventually they owed us over 15,000 dollars. We managed to track down one the owners who explained that the CEO had taken off with millions but because they had taken medicare they needed to keep it quiet so they did not get investigated by the Feds. They promised they would make it right to us and pay the bills. That was over a year ago now. We have called the owner back and he keeps giving us a line that he can't pay us. Then recently we received a heads up call from another pest control company. They were told by management at Noble Senior Living that they had fired us because we had not gotten rid of the bed bugs. This pest control company was suspicious and reached out to us. In my opinion there is a lack of integrity, decency and humanity with this senior living facility. In my opinion The quality of life of elderly in this facility is compromised.
I have made a couple of friendships with some elderly who lived there and they are very abusive at times. The staff screaming belittle some of the customers who they see as bad children they can abuse. That your environment should never be like that. It should be that people are customers in our treated with dignity. And I have seen a couple of people who are workers who are not bad and we're decent and polite but I'd say three out of five or not and very abusive of their customers.
My daughter just moved into Noble. Justina was wonderful guiding us through the process of admitting her. The front desk greets you with a smile and is always ready to help. Food is home cooking and generous. Me and my husband are happy that our daughter living at Noble and is so well cared for.
This is an awful place. Everything is in disrepair. Elevators barely work. Lights flicker when you turn them on. Cockroaches are everywhere. This place needs shut down. Very sad that people have to live like this.
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