41 Lotus Ave, Bellmere QLD 4510, Australia
I removed my mother from here. To many reasons to list. It was a weight lifted, as soon as I got her out the front door for the last time. I concept is very good but it's not what it seems, for us anyway. My mum's needs were not met most of the time and the communication was almost nil if we were dressing a concern.
Read More ReviewsI removed my mother from here. To many reasons to list. It was a weight lifted, as soon as I got her out the front door for the last time. I concept is very good but it's not what it seems, for us anyway. My mum's needs were not met most of the time and the communication was almost nil if we were dressing a concern.
Be careful. This is really a high dependency dementia facility when residents can foam freely within the facility and into any accommodation they wish. My dad as a non-dimentia resident found it very mentally challenging as those who caused the most disturbance got the attention of carers, meaning dad was essentially ignored. Both he and my self were verbally abused and he was physically assaulted by a fellow resident. Whilst all incidents were reported in writing, the responses were hollow and meaningless. I was lucky enough to find a placement in a facility that is split between dementia and cognitive people and in a very short time is back to his old self. I'm only sorry NDC was not sold to me as it actually is, and even more sorry I put my folks through that torture for those 5 months. So, look, read, ask questions before committing.
Very beautiful place for the residents here. Offer many different activities. Love the beautiful setting and different units. Truly a home like environment for the residents. Nicely located close by for family & friends. Love the security provided.
My partner has been recently placed there. What a beautiful place the staff are all great and very friendly and take great care of your loved one highly recommend this place.
The NewDirection space is incredible and is the only real future for aged care solutions. It's just like stepping into a quaint village, so much thought and love has gone into every detail and everything is REAL. A real grocery story, wellness spa, beauty salon, cinema... NewDirection Care have thought of it all and continue to grow and innovate to realise their vision. Along with all the physical features, the whole place is filled with the most lovely, smiling, helpful staff - and I can personally vouch for the food being delicious too.
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