88 Clark Ln, Waterford, CT 06385, United States
I’ve been to a few rehabs. Nothing like this one!! I stayed on the “Pavilion,” which is for short term rehab. Rick was my primary nurse, and those that worked with him were a great group of people!! That’s not to say the rest of the staff in the entire building didn’t do the same. I’ve met so many great nurses and staff, who all jumped in to lend a helping hand when needed, whether it was their job or not; from the, Kitchen, to Physical Therapy, OT and the Business Offices. No door was ever shut to the patient’s. It was a home away from home, I didn’t want to leave. I took a few pictures for my own keepsake. If you have a love ❤️ one that may need short term or even long term care, consider New London Rehab and Care Of Waterford.
Read More ReviewsI’ve been to a few rehabs. Nothing like this one!! I stayed on the “Pavilion,” which is for short term rehab. Rick was my primary nurse, and those that worked with him were a great group of people!! That’s not to say the rest of the staff in the entire building didn’t do the same. I’ve met so many great nurses and staff, who all jumped in to lend a helping hand when needed, whether it was their job or not; from the, Kitchen, to Physical Therapy, OT and the Business Offices. No door was ever shut to the patient’s. It was a home away from home, I didn’t want to leave. I took a few pictures for my own keepsake. If you have a love ❤️ one that may need short term or even long term care, consider New London Rehab and Care Of Waterford.
I’ve been a bariatric patient here since January 2025 I was transported from the hospital. I haven’t walked in six months because of a fractured hip and other medical issues Jose from the physical therapy department and the rest of the physical therapy. Staff are amazing at what they do they push you to your max and help you to accomplish your goals. I have been to other facilities and they do not help as much as the staff does, I would wholeheartedly recommend this facility. The staff and the facility itself is top-notch.
This facility is an amazing place with great staff to suit it!! The whole time I was there for about 5 weeks, the staff treated me very well and we’re all very polite. My physical therapist Jose was a great motivator who made me look forward to working out each day and my nurse Rick has a warm and kindred spirit. They are the type of staff members that make you laugh and smile everyday and forget the pain if even just for a little bit. The facility is very clean and well kept and all of the housekeepers do their job as if they enjoy it. The food is decent and the beds are comfortable. Also, visitation times are good from 8 AM - 8 PM and they even let your loved ones check you out for a little while. If I ever had to go through another medical stay, I would choose this place again!
As a person with a lot of anxieties, when I got here, I was very scared. My first night was difficult, not much sleep. I was greeted by the very best nurse Rick! He came in and took a few minutes to talk to me and help me relax a bit, said if I needed anything just let him know. He was honest, kind and caring!! Thank you Rick! I also got the same feeling from nurse Courtney! Thank you! You have some amazing aids, that will be here to help with anything!! They made me feel like family! Please take note of their names, Wisdom, Chantelle, Michelle, Nefertiti, Luna, and Courtney! God bless you all for guiding me on my recovery and rehab journey!! You all need to know you made my journey amazing! As for P/T and O/T they are all awesome, and caring, thank you all! Don't forget the recreation department, all kind and helpful! Thank you all!
When I first came to new london rehab i was placed at the pavilion and one of the first things i noticed was how great the staff is. Rick was the first person i met at the pavilion and very good worker what ever you needed if he could do it he did. Second person i met is jose, physical therapist he is great for the therapy very knowledgeable in the field while i been here working with him he's been helping me step by step to walk also hard worker and dedicated. And also the rest of the staff is great here too also hard worker's.
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