765 S Meadows Pkwy, Reno, NV 89521, United States
I have lived at Mountain Lakes Estates for four years, and I love it! It's really whatever you make it... You can stay in your apartment or you can get out and get involved. I love the variety of activities and people here and I love that I get to call it home... It's like a family!
Read More ReviewsI have lived at Mountain Lakes Estates for four years, and I love it! It's really whatever you make it... You can stay in your apartment or you can get out and get involved. I love the variety of activities and people here and I love that I get to call it home... It's like a family!
We feel very fortunate to have found MLE. My mom is very happy there. The staff is very attentive to the residents. They put a lot of effort into offering entertainment and activities for the residents. The daily menu offerings seem like the kitchen staff puts a lot of care and effort into creating something enjoyable every single day! My four star review is because they do not offer any kind of dietary restriction food options. Many elderly folks are diabetic, yet there are no sugar free options, despite residents expressing the need for diabetic friendly options. This is just a matter of health for elderly people, whereas it seems like MLE focuses on enjoyable and decadent food offerings, which I understand. I do think many residents would appreciate a sugar free dessert option, at least- something simple like that would go a long way and be helpful to residents’ wellbeing. Also, on a couple of severe weather event occasions (snow storm and nearby wildfire), residents were left on their own with no way to contact the administration. A frozen pipe burst by the roof of the four story building and flooded units in the building, for two days, because maintenance/ administration could not be reached. Apparently the residents are entirely on their own during emergencies. That is often an issue in senior facilities during evacuation scenarios, but there’s no excuse for allowing water to flood a building because management can’t be reached on the phone on the weekend. Someone should guaranteed be reachable, 24/7, as is the standard expectation in all apartments. But this is especially important for seniors! Too many things can go wrong to leave a building of elderly folks all alone, to fend for themselves. I hope they will not allow this to happen again. Overall, I think Mountain Lakes Estates is a great senior living place, and we are grateful for it.
The quality of food here is poor and unhealthy. We do not have a spa, and Nate Williams is no longer the director.
If you are looking for a retirement center that truly cares about its residents then this is the place for you! The staff members are kind patient and always willing to help. The building is clean and modern, with plenty of opportunity for socializing and recreation. My mother has been here for over a year now, and she loves it. I couldn’t be happier with the community that we chose❤️
Ive had a couple experiences trying to find my mom a good place to live where she is well taken care of and a place that she enjoys. Mountain lakes estates is just that place. The food is amazing the staff has been great as well no complaints. Nate is a great administrator who is running an amazing building! Highly recommend!
