1380 S De Anza Blvd, San Jose, CA 95129, United States
It’s hard to put into words how thankful we are for the incredible team at Morning Star memory care unit. Placing a loved one in memory care is never an easy decision but the staff are very comforting The staff there is nothing short of amazing. They don’t just provide care—they build real connections. Whether it’s the way they greet residents with a warm smile, the patience they show during challenging moments, or the joy they bring through daily activities, every interaction is filled with compassion and genuine kindness. One moment that really stood out: a staff member noticed that one of my patients loved one seemed restless and sat with them, holding their hand and gently talking about memories from the past. It brought calm, comfort, and even a smile. That’s the kind of care you can’t teach—it comes from the heart. Kudos to Bernadette for overseeing this unit. The communication with families has been excellent. We’re always kept in the loop, and we feel like part of the team rather than outsiders. It’s clear the staff truly care not just for the residents, but for the families too. Thank you to the entire memory care staff for treating our patients loved one with dignity, love, and respect. You’ve made an overwhelming journey feel lighter, and we are so grateful for your unwavering support.
Read More ReviewsIt’s hard to put into words how thankful we are for the incredible team at Morning Star memory care unit. Placing a loved one in memory care is never an easy decision but the staff are very comforting The staff there is nothing short of amazing. They don’t just provide care—they build real connections. Whether it’s the way they greet residents with a warm smile, the patience they show during challenging moments, or the joy they bring through daily activities, every interaction is filled with compassion and genuine kindness. One moment that really stood out: a staff member noticed that one of my patients loved one seemed restless and sat with them, holding their hand and gently talking about memories from the past. It brought calm, comfort, and even a smile. That’s the kind of care you can’t teach—it comes from the heart. Kudos to Bernadette for overseeing this unit. The communication with families has been excellent. We’re always kept in the loop, and we feel like part of the team rather than outsiders. It’s clear the staff truly care not just for the residents, but for the families too. Thank you to the entire memory care staff for treating our patients loved one with dignity, love, and respect. You’ve made an overwhelming journey feel lighter, and we are so grateful for your unwavering support.
I have so many positive things to share about MorningStar West San Jose. When I first walked into the facility, I was amazed—it felt more like a modern five-star hotel than a senior home. Ling, the customer coordinator, is not only fluent in both English and Mandarin but also incredibly friendly and professional. She gave us a thorough tour of the entire facility, including the garden, dining hall, and activity room, and introduced us to the wonderful staff. At the time, my mother, who has Alzheimer’s, was living in another senior home in the East Bay. The thought of moving her seemed overwhelming and was honestly never on my mind. However, after Ling’s detailed tour and introduction, we were completely sold on the place and decided to move forward without hesitation. Ling was always there to offer support and advice, even when she was busy. Her dedication to helping me with any concerns or questions was invaluable. Bernadette, the coordinator at the memory care unit, is incredibly responsible and attentive to every detail. I can tell my mom is in great hands with her care. It’s hard to believe my mom has been there for almost half a year now. Each time I visit, I’m still impressed by the bright, welcoming activity room and the warm, friendly staff. My mom seems enjoy the healthy meals and snacks offered daily. With the variety of activities provided, she’s also made new friends among the other residents. They dine together, exercise, draw, create crafts, and watch movies — activities that I believe have positively influenced her well-being. I recommend MorningStar West San Jose to anyone looking for a place for their loved one. It’s a facility that truly goes above and beyond. I also hope to see MorningStar expand and build more senior homes like this throughout Silicon Valley.
I took my former high school teacher (95 years old) and visited 7 assisted living facilities. The last one we visited is Morning Star at West San Jose. Ling gave us the tour and took us to see different units. She speaks Chinese and English fluently. She is warm, friendly, and introduces us to staffs and residents in the common areas (living room, activity area, court yard, and hallway). The atmosphere is very friendly and lively: Some residents use walkers or have some physical limitations; but they are friendly, talking with us, and highly complement Ling. It provides a sense of living community, as the name said- senior living. Residents in other assisted living facilities hardly talked with us and gave us the sense of doom. The facility is modern, new, and designed with seniors in mind. It’s pleasant and pretty, but not fancy. It doesn’t require residents to walk much to go to dining room and activity areas. My high school teacher wanted to put deposit the next day to make sure that he can move in. This facility not only provides three nutrition-balanced meals with choices, but also provides 24/7 snacks and drinks. Smart! We had steamed dumplings, salmon, and broccoli for lunch, which are delicious, not salty or greasy. We met several Chinese residents. Hope they will provide more Chinese food in the near future.
What a wonderful new assisted living facility in our community! I have visited many times with my aging mother. The dining facilities, food, outdoor common areas both on the ground floor and rooftop as well as all the activities from movies to daily exercise classes are all super appealing. The staff all help to make it a warm and welcoming place. Ling, who's takes care of all Community Relations does an amazing job creating a welcoming environment for those evaluating the facility.
My Mother was one of the first residents to move into MorningStar West San Jose - she arrived in February. Words simply cannot describe how wonderful her - and our family - experience has been. There is so much kindness, so much genuine caring, so much laughter, so many beautiful friendships, and so much fun. It truly radiates goodness. The staff are outstanding - each and every one - there is not a single staff member that does not know my Mother personally and who does not go above and beyond to help or just be there - because they care and because want to. It is a family - and everyone feels this way. Exceptional corporate management is so important. The Executive Director and her team are among the best and most highly respected in the Bay area - she has a gift for creating a remarkable culture of excellence, compassion and passion - and this is so evident in this beautiful place. Corporate leadership is outstanding and exemplify the beautiful vision and culture they are committed to providing. Leadership is fully invested and completely supportive in ensuring the operations and building, Executive Director, her team, and residents are supported with the recourses needed - and there in time of need. It is a remarkable company with leadership embodying every aspect of their commitment to their vision. The residents are equally tremendous. So many wonderful people with exceptional life experiences, and interesting and exciting backgrounds. Everyone is committed to making everyone feel welcome and included. New residents are reached out to and invited to join in - everyone cares about each other. Meals are so much fun with everyone, as are the crafts, the nightly movies, outings, lectures, exercise classes, entertainment, games, musicians and so much more - and if someone has an interest in doing something, it is done! It has been so enriching and so much fun to get to know everyone and their families and see these incredible friendships form. The facility is beautiful. The furnishings and interior design are sophisticated and top quality. The apartments are oversized, light and bright and are beautifully appointed. There is easy access to all amenities and parking which makes life so much easier for residents to enjoy. The safety aspect is particularly outstanding. The outside perimeter is fully fenced and secure, there is a concierge that ensures arriving visitors are just that and is there to help residents, the parking garage is secured and monitored. This is so different than so many other places I visited. There is care 24 - 7 should your loved one need it - and it comes immediately. Residents can scale their care needs as required - and be as independent for as long as they can. It is truly wonderful and so appreciated. Everyone looks after each other and is concerned for each other just as family does. I cannot say enough good things about MorningStar West San Jose. Our experience has been so exceptional. Choosing a Senior Living Community is difficult. I looked at over 25 facilities. My Mother is so happy with her choice. This has been such an exceptional experience on every level.
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