35 Holy Family Rd, Holyoke, MA 01040, United States
Seriously! Horrible and heartless to be sending the heartbroken families a text, asking for literally the "deceased" person to leave a review, a month after they died at your facility. You should be ashamed of yourselves!!!!
Read More ReviewsSeriously! Horrible and heartless to be sending the heartbroken families a text, asking for literally the "deceased" person to leave a review, a month after they died at your facility. You should be ashamed of yourselves!!!!
I moved my mother here in December 2021 after a brief stay in the Boston area. I have been incredibly impressed from my first interactions with Nicole in Admissions (and throughout the admissions process) to my tour with Kyle where it was clear that there is a good, positive energy to this facility (staff was smiling and seemed happy to be there – a great feat, in my opinion, considering all that healthcare workers have been through in the past few years). I continue to be impressed by all of the receptionists, nurses, activity staff, social workers, business manager, etc. Everyone is so on the ball and willing to help..and quickly, when needed. I would highly recommend MissionCare to anyone looking for a safe, positive environment for their loved one.
The nursing staff is unprofessional and ignorant. I would never send a family member to this facility. The way the staff treats other people is appalling and prevents patient care in emergency situations.
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