4800 Delta Ave, Rosemead, CA 91770, United States
My mom stayed here for almost two months. She was well taken care of. All the physical therapists and occupational therapists did a great job.
Read More ReviewsMy mom stayed here for almost two months. She was well taken care of. All the physical therapists and occupational therapists did a great job.
I am writing this review to express my profound disappointment and frustration with the care my mother received at Mission Care & Rehabilitation Center. Our experience was nothing short of distressing and unacceptable. Upon admitting my mother to this facility, we expected a high standard of care, professionalism, and compassion. Unfortunately, what we encountered was the complete opposite. My mother developed severe bed sores, which is a clear indication of negligence and a lack of proper care. Bed sores are entirely preventable with the right attention and care, and it is disheartening to see that this facility failed in such a fundamental aspect of patient care. In addition to the bed sores, my mother also developed a rash. This further highlights the inadequate hygiene and attention given to her needs. It is absolutely unacceptable for a patient in a rehab home to suffer from such conditions, which could have been easily prevented with basic care and diligence. One of the most shocking and disappointing aspects of our experience was the facility's reliance on my father to change my mother's diaper. This is not only unprofessional but also goes against the very reason we entrusted my mother's care to this facility. We expected trained and compassionate staff to handle all aspects of her care, but instead, my father had to step in and perform tasks that the staff should have managed. This placed an unnecessary and emotional burden on our family during an already difficult time. The level of care my mother received at Mission Care & Rehabilitation Center was far below any reasonable standard. It is distressing to think that other families might be experiencing the same neglect and unprofessionalism. A rehab home should provide a safe and nurturing environment for patients, ensuring their well-being and comfort. Sadly, this was not our experience. I urge the management of Mission Care & Rehabilitation Center to take this feedback seriously and implement immediate changes to improve their services. Patients and their families deserve better. No one should have to endure the neglect and lack of care that we experienced. I hope this review serves as a wake-up call and leads to significant improvements in the quality of care provided by this facility.
My name is Dolores. G and my Mother Dolores Lopez was at Mission Care in 2021 .CNA. name Angie went to my Mother's room and put the bed down upsidown my Mother got red in her face swollen I told her to put the bed bed up what was she doing .she didn't answer me then she was chafing my Mother when she ask for my help .then she pulled my Mother's GTube out of the stomach and it busted with fluid. CNA Angie just ran out and left me to hold my Mother's stomach. AND BROUGHT A LVN NAME MARIA SO MARIA AND I PUT BAXK THE G TUBE IN PLACE .THI S 2 EMPLOYEES HAVE TO BE REPORTED ANYONE WHO KNOWS WHO THEY ARE. AND ON AUGUST 10 2021 TWO RESPITORY THERAPISTS UNPLUGGED MY MOTHER'S LIFE SUPPORT MACHINE. WHEN I CAME OUT OF THE RESTROOM (I YELLED WHAT ARE YO SOING TURN IT BACK ON) AND THEY LOOKED AT ME AND RAN OUT .JULIE FROM ADMISSIONS DIDN'T DO WHAT SHE WAS SUPPOSE TO DO .TO ASSIST MY MOTHER AND FAMILY.AND ADAM MILLS WHO WAS THE ADMINISTRATOR DENIED EVERYTHING. 2 WEEKS LATER I FOUND OUT HE WENT TO WORK AT CYPRESS GARDENS IN RIVERSIDE .HE DIDN'T DO NOTHING IF ANYONE KNOWS THIS 2RESPITORY THERAPISTS .SAY SOMETHING WHAT I AM POSTING IS IN GOD'S HONEST TRUTH THIS EMPLOYEES S SHOULDN'T BE WORING THERE OR ANY OTHER FACILITY
My Brother is post stroke .. he had an extended stay at Mission and found the therapist s to be kind and overall very good.. he became very fond of staff and when he returned to ARU he seemed somewhat sad to leave.. Social services was very helpful with this transition..Gabby Harold Laramie Peter Queta Darrell daisy Pablo and many others Thank You
The Mission Care Rehabilitation Center was the best. The Staff Wound Care service Daniel is a great person. and the PT/OT services are great. LVNs and CNAs.especially Mara was the best of all. Thanks so Much I Miss you all! Home up and walking.
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