434 Paza Dr, Mesquite, TX 75149, United States
The admin and clinical staff are attentive and communicative with patients and families. The facility is well kept inside and out. The residents are engaged with each other and staff. Would highly recommend as it’s been a great place for my father!
Read More ReviewsThe admin and clinical staff are attentive and communicative with patients and families. The facility is well kept inside and out. The residents are engaged with each other and staff. Would highly recommend as it’s been a great place for my father!
If it was at all possible to give zero stars I would. My mother is here to get therapy so she can get better...she is not able to walk, feed herself or go to the bathroom. Instead of watching and making sure she's OK I find her laying in her own Feces . You tell the staff you need help and they say sure I'll be there in a minute..yet they continue to stay seated watching shows or videos on their cell phones. She isn't able to feed herself , yet they dump her tray on the table and leave.They are short staffed and the employees are just here to collect a paycheck. The rooms and bathrooms are filthy. The facility is definitely older and in need of upgrades, but if they actually cleaned up it wouldn't matter. State needs to come in and investigate this situation. Totally unacceptable the way it is run and how little regard to the people here is given.
My uncle has been at Mesquite Tree for two months and so far he has fallen twice. A friend and I bought him some clothes and within two weeks all of those clothes plus the clothes he already had are all missing. His cell phone is missing as well. When we visit him his, room is not clean. There will be trash on the floor and then on our next visit, that trash will still be there. We’ve asked the staff for cleaning supplies and it took them 30 minutes to find them. I found a prosthetic leg in his closet and box of someone else’s belongings. Emails sent with complaints have gone unanswered. I could keep listing issues but it’s whatever. This facility sucks and I cannot believe it has a 4 star rating. Ugh!
Please don't send anyone you care about here these folks are rude and wouldn't even provide the correct social security number to the funeral home when she passed away and by doing that it's taking longer to cremated my mom. I think there's some fraud going on over there. They are rude tho and when I went to see my mom she never had a clean pamper on. Most of the time it looked like she wore the same one for a day or two then they had to get her changed
I'm a resident and the staff treats me so well we are like family
More Senior Care near Mesquite, Texas
