Flinders St, Jabiru NT 0886, Australia
I’d like to share my experience at the hotel a staff member was extremely helpful, this was a gentleman on front desk named Ethan he went above and beyond to assist us with the booking including breakfast. Rooms are a bit dated very clean and great location. A must do is dinner in the restaurant within the hotel food was delicious. Thank you this is truly a beautiful part of Australia ❤️
Read More ReviewsWarm rooms & suites in a crocodile-shaped hotel with indigenous artifacts, a bistro/bar & a pool.
I’d like to share my experience at the hotel a staff member was extremely helpful, this was a gentleman on front desk named Ethan he went above and beyond to assist us with the booking including breakfast. Rooms are a bit dated very clean and great location. A must do is dinner in the restaurant within the hotel food was delicious. Thank you this is truly a beautiful part of Australia ❤️
We had an amazing Easter break at the Crocodile Hotel in Jabiru! The friendly staff made us feel at home, and the reptile show was a standout—my kids loved taking photos with a baby crocodile and a blue-tongue lizard! The buffet dinner was delicious, and the kids enjoyed an exciting egg hunt on Sunday morning. Our room was clean and comfortable, making for a perfect stay. Highly recommend this hotel for a fun-filled family getaway!
STAY SOMEWHERE ELSE! I am writing to express my concerns regarding our current stay at your hotel in Room 112. Upon entering the room, we noticed black mold on the ceiling, which raised immediate health and safety concerns. While we understand that issues like these can sometimes arise, we would have expected them to be addressed promptly for the safety and comfort of guests. We did not feel comfortable staying in a room with visible mold, and this significantly impacted our experience. Additionally, during our stay, we encountered an issue with the Wi-Fi, which was not functional. When we raised this concern with the front desk, the response we received was dismissive, with the staff member implying that this was expected because we were in a remote area. Furthermore, another guest also dismissed our concerns, making us feel that our complaints were not taken seriously. As a result, we felt that our experience was far below the standard that we expected from your establishment, particularly in terms of guest service and room conditions. While we understand that the location may have limitations, we believe it’s important to maintain a certain level of service and cleanliness for all guests, regardless of the setting. We are only staying for one night, but I wanted to bring these issues to your attention so that future guests do not encounter the same problems. I hope that you can take these concerns seriously and work toward improving the room conditions and customer service in the future.
Stayed one night while visiting Kakadu. Great location for exploring Kakadu National Park. Room was clean and spacious with comfortable bed and pillows. Staff friendly and approachable. Dining room dinner buffet and buffet breakfast were both excellent.
There on a tour for 2 nights & hotel was comfortable & a bit dated. Check in was handled well & quickly shown direction of room. Room was comfortable if a bit aged but did all needed we were on ground opening out to pool area. Ate all meals there, & both buffet & alacarte were very good. Lots of options, some featuring local fare eg buffalo sausages, kangaroo etc. Bar seemed well stocked, although bar staff seemed a little inexperienced & overwhelmed when busy. Lots of parking around outside of hotel. Believe a supermarket across the road & service station at exit. A small shop on site, as well as indigenous art for sale. Didn't try shaded pool but looked nice Did have a false fire evacuation one morning at 5.30 which was an unpleasant shock. The roosting corellas also put on a noisy show.
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