320 SW Hill Rd S, McMinnville, OR 97128, United States
My mother was a resident at McMinnville Memory Care for over 4 years. In that time, the loving and personal care she received from every staff member was unmatched. I cannot thank the people who work there enough for everything they did for us.
Read More ReviewsMy mother was a resident at McMinnville Memory Care for over 4 years. In that time, the loving and personal care she received from every staff member was unmatched. I cannot thank the people who work there enough for everything they did for us.
Where do I start, the best parts about this place are the residents, the kitchen staff, the LPN and the activities director. The Executive Director is lazy and doesn't answer her phone during emergencies, The RCC plays favorites with her kids and their friends who work here. The staff are constantly talking about each other behind their backs, when a complaint is made about another staff it's not investigated and negative action is taken without actually investigating for the truth. If you're looking for a potential job here I would recommend looking somewhere else. This facility has lost a lot of good caregivers because of the actions of a few managers.
They take excellent care of my mom. They are loving and supportive and probably the best memory care facility around. Mom had to be in rehab for a short time and they came to visit her and support us as the rehab facility was horrible. They didnt care about the patients and it was dirty and smelled of urine. 45 minutes to answer a call light ridiculous. The director even came to visit. Mom is finally back home at Pacifica for which we are so grateful. When they say this is s family they mean it. The love is unconditional and support amazing. Great place to take your family member to because it is home.
I am very disappointed in how the management treated me after my wife died in their facility. They charged me for 14 days of care and rent after she passed. They also ordered 3 months of insulin, then changed how they administered the insulin, then ordered 3 more months of the new insulin and did not return the first order to the pharmacy for a refund. When ask about it, they told me tough luck. Do not expect them to give your loved one the best of care. When my wife contracted covid, they called in hospice and did not make any attempt to get my wife to eat. She basically starved to death. Then they had the gall to send me a bill for one day of rent, 8 months after my wife passed.
My father in law was there for 9 months and it was the worst 9 months ever for him and us. Place was absolutely disgusting. Smelled of urine all of the time. Very loud. Floors were sticky. The visiting Dr put my father in law on the wrong meds continuously to where he was confused more and declining more. He is very happy in his new place and ZERO issues. On the correct meds and has gotten healthier and even has a girlfriend.
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