19945 SW Boones Ferry Rd, Tualatin, OR 97062, United States
The care and support provided by the Tualatin Marquis exceeded all expectations during my mom’s recovery from a pacemaker and defibrillator implant. From the moment she was admitted, the staff demonstrated unwavering dedication to her well-being. The Occupational Therapy (OT) and Physical Therapy (PT) teams were nothing short of phenomenal, guiding her through her pain and preparing her fully for her return home in just over three weeks. The facility itself was spotless, and the caregiving staff set a gold standard in compassion, skill, and empathy. We want to specifically highlight the exceptional care given by Ramiro, Eloizza, Sandy, Tabitha, Anissa, Isaiah and Lin. Their commitment went above and beyond anything we could have hoped for, truly making a difference in my mom’s recovery. While the food and food service could use improvement, the overall experience at Tualatin Marquis was extraordinary. We are deeply grateful for the incredible team who helped my mom heal and regain her independence. This facility stands out as a beacon of excellent care and compassion., Sandy, Anissa, Tabitha, Isaiah, Lin, Kylie and Ramiro. Their skill, compassion and empathy was above and beyond expectation and compare. Sincerely- Marni G. on behalf of Jana L.
Read More ReviewsThe care and support provided by the Tualatin Marquis exceeded all expectations during my mom’s recovery from a pacemaker and defibrillator implant. From the moment she was admitted, the staff demonstrated unwavering dedication to her well-being. The Occupational Therapy (OT) and Physical Therapy (PT) teams were nothing short of phenomenal, guiding her through her pain and preparing her fully for her return home in just over three weeks. The facility itself was spotless, and the caregiving staff set a gold standard in compassion, skill, and empathy. We want to specifically highlight the exceptional care given by Ramiro, Eloizza, Sandy, Tabitha, Anissa, Isaiah and Lin. Their commitment went above and beyond anything we could have hoped for, truly making a difference in my mom’s recovery. While the food and food service could use improvement, the overall experience at Tualatin Marquis was extraordinary. We are deeply grateful for the incredible team who helped my mom heal and regain her independence. This facility stands out as a beacon of excellent care and compassion., Sandy, Anissa, Tabitha, Isaiah, Lin, Kylie and Ramiro. Their skill, compassion and empathy was above and beyond expectation and compare. Sincerely- Marni G. on behalf of Jana L.
Upon first arrival I was very impressed with the cleanliness of the facility and the friendliness of the staff. After being here for the 1st day they had lost my medication so they used the medication that was on hand, after being here for a week they ran out of my pain medication on Christmas Day. Now I've been on this medication for over 2 years going on 3, so not only was the pain reliever 4 pain, but I was now addicted to it and upon going off it for a day causes Withdrawal symptoms such as vomiting, diarrhea, cramping And fevers, all of which I don't need right after a knee replacement. And since it was Christmas there's no relief in sight other than going to the hospital to get a prescription, that i have to take an amulance to. not to mention my Rx can't be filled anywhere because it's Christmas. Plus not all of the nurses were resident nurses meaning that they were not here full-time, a great deal of the nurses were floating or substitute nurses that came from an agency that filled spots, so none of them knew what the pro quo was of the facility. Oftentimes I was waiting for an hour to 2 hour for my pain medication. plus now they are out of ice packs...
This is the worst food ever Tonight, I had to pick through the salad (from a bag) to remove the brown slimy lettuce. Was, left w approximately three bites of it. Pizza was approximately 2 1/2 inches wide at the outer crust end. The only edible item was the canned mixed fruit, about 1/2 cup of mixed fruits.
After a month-long stay in the hospital following a triple bypass, pacemaker, and numerous complications, I was not in good shape when I entered the Marquis Tualatin facility. An integral part of the admission process is a thorough records review, and the NP quickly diagnosed another possible complication and started aggressive treatment for pneumonia. That attention to detail no doubt saved my life. I found every one of the staff to be supremely competent, supportive, and caring. And the cheerfulness of the crews (day, afternoon, and night) made for a smooth road to recovery. My goal was to go home without being totally dependent on Oxygen when I currently needed it almost 24/7. Through the help and encouragement of the Occupational and Physical Therapists and CNA’s, I was able to achieve that ahead of time. I know I must have pushed the staff to the hair-tearing stage because of the demands I had for myself and them, but they were always my cheerleaders in the process. While I credit and thank the entire staff, I must give recognition also to the manager of the facility, Kelly. During my month there, I got to watch good management in action. Kelly consulted with team leaders and members to insure that the rules and guidelines were followed, juggling both priorities and practices to meet the needs of patients and staff. And he did it with a smile on his face and a good word for everyone. In my 52 years of working at jobs from cowboy to Top Secret Analyst for the military, I have found that when you have Superb Team Work, it comes from Superb Management. And that is all happening at Marquis Tualatin Post Acute Rehab. If you or people you care for need to be in rehab, this is the place to be.
My mother was there for about a month after she broke her hip. I was very impressed with the staff and the aesthetics. For the most part, she had great care and the nurses and CNA 's were very friendly and caring. It has a very upbeat atmosphere. These care centers are not perfect and staff works very hard. They do God's work, in my opinion. ☺️
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